Program Director – Custom Programs and Client Engagement

Job Title

Program Director – Custom Programs and Client Engagement

Agency

Texas A&M University

Department

Center for Executive Development

Proposed Minimum Salary

$10,000.00 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

A Glimpse of the Job

The Sr. Program Director at the Center for Executive Education at Mays Business School plays a central role in uniting industry insight with academic expertise. This role serves as a strategic partner to organizations, guiding them through complex business challenges with clarity and expertise. The Director plays a key role on the center’s leadership team, shaping and executing strategic goals while directing the full lifecycle of executive education programs. With a consulting‑oriented mindset, you’ll partner closely with the assistant dean, business development directors, and clients to craft tailored solutions and build long‑term relationships that position the center as an ongoing partner in their success. You’ll also lead and develop the Client Engagement team, ensuring a consistently exceptional experience where leadership meets business in meaningful and measurable ways. This is an opportunity where leadership meets business, powered by thought‑leading faculty, world‑class expertise, and a commitment to building relationships that help organizations grow, adapt, and lead with confidence.

Opportunities to Contribute

Program Development and Delivery

• Engaging in a consultative, developmental manner, the program director is responsible for the development, direction, and facilitation, of executive education programs, consulting engagements, action research, and relationship management for custom clients at Mays Executive Education, Center for Executive Development (CED).

• Partners with Mays faculty to develop new programs for clients, which involve assessing the needs and business objectives of the clients, developing an understanding of their leadership and development culture and incorporating it into the program design.

• Manages resources to maximize value for the Center and clients while selecting and supporting faculty and content providers to ensure strong program delivery.

• Collaborates with academic leaders and faculty to recruit and retain qualified instructors and to develop innovative, objective‑based curricula grounded in adult‑learning best practices.

• Communicates program design, and learning outcomes, to clients and collaborates with stakeholders to ensure high‑quality delivery while meeting CED profitability guidelines.

• Analyzes program data to track progress and guide adjustments, oversees continuous improvement including financial and quality measures, and exercises independent judgment to determine effective solutions for client needs.

• Success in presentation skills is essential for working with clients, faculty, and managerial through executive level learners.

Client Management

• Responsible for the client relationship assigned to the Director while continuing to support other clients.

• Serves as a primary interface with the clients from the point of proposal to the conclusion of a program.

• Meets with top leadership of clients, including the CEO, COO, CHRO Presidents, to assess client needs.

• Is responsible for communication with the clients, including pre-program planning, program delivery,

• Evaluation and feedback of programs, and ongoing client relationship building.

Leadership & Management of Program Director Team

• Assists the Executive Director/Assistant Dean in developing and implementing overall departmental strategic plans.

• Establishes performance goals and measures to evaluate the success of areas of responsibility.

• Ensures adherence to university, departmental, and governmental policies while supervising and directing client engagement and program director staff, along with the activities of engagement teams.

• Directly supervises staff including but not limited to: facilitating meetings/retreats, evaluation of personnel in areas of their responsibility, delivers consistent developmental feedback, coaching, assessing/adjusting position duties, reprimanding and terminating when necessary.

• Oversees personnel within areas managed by direct reports while modeling and