Jobs and Careers

Program Coordinator - The Hub or The Zone

Family Connections, Inc.

United Statesfull_timeVerifiedPosted 20 Aug 2026

💰 $61,200/yr($58,000/yr – $61,200/yr)

About the role

Position Title: SBYSP Coordinator
Reports To: SBYSP Manager

Broad Function: Responsible for oversight and service delivery for the SBYSP Team

I. CORE VALUES:

Demonstrates cultural competence through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics i.e. is flexible in presentation of profession self, has the ability to “connect” with diverse populations, and has the skills to integrate culture throughout the clinical process with respect to race, color, creed, religion, gender, ethnicity, language, sexual orientation, age, appearance, mental and/or physical capability, etc. (*Culture is defined as membership in a group that has shared values, experiences and beliefs.)
Is committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change.
Works from a strengths-based perspective.
Understands and works well with other service systems (i.e.; child protective, juvenile justice, division on aging, probation and parole), maximizes resources to assist client.
Recognizes that consumers come first and responds to consumers appropriately.
Knows and adheres to all FC Policies and Procedures, participates in either the QA Committee or a Subcommittee and/or keeps abreast of and adheres to QA policies and procedures.

II. PROFESSIONALISM:

Values and participates in the Team as a proactive member.
Respects others’ professional opinions and tolerates a range of feelings.
Able to give and receive constructive criticism.
Willing to take on extra work when needed (i.e. when there is a vacancy).
Performs required tasks according to the program philosophy, policies and procedures.
Is courteous, approachable, and cooperative towards others and conducts self in a mature, competent, confident, and respectful manner.
Understands and adheres to confidentiality rights of clients, co-workers and agency, consistent with HIPAA (Health Insurance Portability and Accountability Act), and protects personal health information in written, verbal and electronic forms.
Practices self- care, has a sense of humor, and possesses a healthy work/ life balance important to providing great customer service.
Ensures the safety & comfort of others by communicating the presence of hazards, injuries, equipment problems or any need for help and knows the emergency evacuation and all other safety policies (universal precautions, etc.).
In times of crisis is willing to help others, and communicates urgent information quickly to supervisor / Team.
Maintains good attendance (i.e. Maintains FT or PT schedule as contracted, and attendance does not impair or negatively affect the team.)
Is punctual for client appointments, meetings, etc.
Meets program productivity requirements.
Uses good judgment, practices ethical decision-making, and explores all options in problem solving.

III. SUPERVISION:

Attends supervision consistently and comes prepared.
Documents supervision.
Able to receive feedback and to learn from it.
Has insight about self (i.e. strengths and weaknesses) and utilizes that knowledge toward growth and change.

IV. LEADERSHIP: Coordinator Responsibilities: