Program Coordinator, Technology + AI, UC Clermont College Learning Commons
University of CincinnatiAbout the role
Current UC employees must apply internally via SuccessFactors
Next Lives at the University of Cincinnati
Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.
UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.
Job Overview
This position will support the UC Clermont Learning Commons to develop and grow our services to meet the needs of students in technology programs and asynchronous online courses. The successful candidate will oversee tutoring support for students in IT and related courses, and assist with AI tool development. This role requires a combination of IT skills and knowledge, project management skills, and a strong understanding of tutoring processes and policies.
Essential Functions
- Scheduling on-campus and virtual tutoring support to students from a variety of backgrounds and levels of preparation.
- In conjunction with program supervisor, monitor weekly usage, identify problems and solutions, develop clear goals and action steps for services enhancement.
- Design, create and conduct workshops related to technology related courses.
- Educate, communicate, liaise and perform outreach about technology tutoring and UC Clermont Learning Commons services to students, faculty, staff and other college stakeholders.
- In conjunction with program supervisor, support the design and development of asynchronous resources, AI guides, and services.
- Collaborate with staff to support recognition of student associates for outstanding performance.
- Coordinate the timekeeping process (including UC Flex) for all UCCLC student associates.
- Serve as the system administrator for scheduling and attendance tracking processes for all UCCLC services.
- Supervise peer tutors and oversee tutoring observations to support quality improvement.
- Develop, administer and analyze assessment/evaluation surveys. Compile statistics and prepare reports for all Learning Commons Services including AI.
- Assist in marketing strategies to engage students in tutoring, promote class supports to faculty and increase usage rates.
- As departmental needs change, this position may be assigned to assist with new projects.
Minimum Requirements
- Candidate must have an associate’s degree or higher in Information Technology, Business Applications, or a related field
- Excellent project management skills with the ability to manage multiple projects simultaneously
- Strong analytical and problem-solving skills
- Strong sense of urgency and a “get it done” attitude
- Excellent communication and interpersonal skills
Additional Qualifications Considered
- Microsoft Office and comfortable with data analysis tools
- Familiarity with learning management systems (LMS) and educational technologies
- Experience with AI tool development and use in higher education.
Physical Requirements/Work Environment
- Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits
UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlight
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s