Program Coordinator (SUD & Mental Health)

Overview

We need hope-bringers and changemakers — because the work we all do matters. If you’re passionate about making an impact with your time and being someone’s light in the darkness, we want you on our team.

 

Come Join Us to Do Mission-Based, Meaningful Work

 

Who We Are

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C.  

 

Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time.

 

As our organization grows and evolves to meet the needs of our clients and communities, we’re seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.    

 

Who We’re Looking For

 

A Program Coordinator who plans and coordinates multiple programs within a facility. Their responsibility is to make sure the program is functioning efficiently and effectively. A Program Coordinator works closely with the Program's Supervisors and Directors to make sure the program is following policies/procedures. This position creates an environment of open communication within the program by collaborating with other departments on decision-making responsibilities and initiating new goal-setting initiatives that are in the best interest of the clients served.

Responsibilities

Your responsibilities in this role may include:

 

• Ensure the clinical/therapeutic approved group schedule is adhered to daily
• Ensure that all new clients are acclimated and orientated to the program satisfactorily
• Responsible for the coordination of the aftercare component, organizing and confirming next level follow-up
• Attend all applicable meetings as directed
• Proficient in Gaudenzia's policies/ procedures inclusive but not limited to WARMS/Detox/lCF
• Ensuring and utilizing appropriate interventions and conflict resolution of client behaviors
• Ability to establish and maintain effective working relationships with clients, other staff members, outside agencies/ institutions, stakeholders, and the general public
• Communicate daily with outside agencies accordingly when applicable
• Complete and communicate all SOR documentation timely, including SOR Referrals and SOR Discharge forms to the billing team
• Oversee the County Crisis Walk-in Data Spreadsheet
• Complete required (2) County reports due on the 8th of each month which also includes submitting a success story to the Health Department
• Assist the Director or designee in any preparation needed for all audits for assigned programs
• Assist the Director or designee in ensuring that all programs are in compliance
• Assist the Director or designee in all quantitative/qualitative non-clinical chart audits
• Educate clients on Gaudenzia's programs available
• Assist and oversee the transition process and collaborate with the treatment team daily
• Monitor the process of admissions, transitions, and discharges through the continuum of care
• Devise evaluation strategies to monitor performance and determine the need for improvements
• Assist with support staff trainings as deemed applicable for new and existing staff
• Knowledge of basic principles, practices and procedures involved in Gaudenzia, Inc.
• Knowledge of the physical and emotional characteristics and manifestation of drug dependency.
• Considerable knowledge of individual and group behavior and the effective ways of working with specialized populations.
• Ability to exercise judgment and discretion in implementing, interpreting and evaluating program policies, procedures and regulations

Benefits & Perks:

 

Gaudenzia is a diverse, inclusive workplace where purpose-driven people thrive. We think our team members are real heroes, and we believe those who devote their lives to making the world a better place deserve competitive salaries, generous health benefits, and unbeatable work-life balance in return.

 

Benefits & Perks at Gaudenzia include:

• Medical Insurance
• Dental Insurance (At No Cost)
• Short-Term Disability Insurance (At No Cost)
• Life Insurance (At No Cost)
• Accidental Death & Dismemberment Insurance (At No Cost)
• Vision Insurance
• Various Supplemental B