Program Coordinator (Remote)

Overview

GovCIO is a team of transformers—people who are passionate about transforming government I.T (Information Technology). We believe in making a difference by developing digital strategies and delivering technology-related innovation that improves governmental operations each day. But we cannot do it alone. We welcome and nurture an inclusive and diversified work culture. Due to diverse backgrounds, experiences, abilities, and perspectives, make us better decision-makers, problem solvers, and creators. We are changing the face of I.T. – from our diverse staff to the end-products we develop. And we are excited to expand our team. Are you ready to be a transformer? 

GovCIO seeks a Program Coordinator for the Health Services Portfolio Intake Team at the Department of Veterans Affairs (VA). The Program Coordinator will support the HSP Intake Program Manager and team. This role involves identifying and streamlining improvements, supporting change management strategies, and managing risks and issues impacting Intake objectives. The coordinator will handle multiple tasks, produce weekly deliverables, and generate performance reports. Responsibilities include maintaining comprehensive documentation, coordinating between teams, occasional event planning and managing group dynamics. The ideal candidate excels in problem-solving, decision-making, and effective communication, with proficiency in MS Office Suite, MS Teams, and workflow management. This fully US-Based remote position core hours of operation are from Monday-Friday, 8 AM to 5 PM ET. 

Responsibilities

• Maintain comprehensive documentation of program activities and decisions, capturing and monitoring action items, follow up with action owners to ensure resolution and producing and communicating meeting minutes. 
• Produce weekly, monthly, and quarterly operational slides and reports to track risks, metrics, and status updates.  
• Generate and present performance reports to leadership. 
• Produce and submit weekly deliverables on time. 
• Manage peer reviews of work products, process documents, and presentation slides. 
• Produces weekly operational slides to track Product Line Manager (PLM) Health Intake risks, metrics, and status updates 
• Creates and distributes Intake Play Decision Automated Voting – tracks and documents all voting responses 
• Manages Product Line (PL) Assessment and Readiness Process improvement 
• Store official program data, documents, and artifacts per VA directives. 
• Assist in identifying and managing risks and issues impacting intake objectives. 
• Understand existing processes and provide recommendations for improvements in documents, presentations, memorandums of understanding, and Standard Operating Procedures.  
• Support change management strategies for program objectives.  
• Prioritize and manage multiple tasks concurrently. 
• Take the lead on small projects. 
• Support all efforts to communicate changes and reduce their impact on the program. 
• Communicate clearly with team members, stakeholders, and participants. 
• Understand stakeholder needs and expectations. 
• Support fast turnaround requests for data by understanding the request and obtaining information from the appropriate individuals. 
• Maintain comprehensive documentation of program activities and decisions. 
• Assist in planning and organizing events, conferences, and meetings, handling conference packages from initiation to closeout. 
• Create and maintain event schedules, timelines, and agendas.  
• Identify and streamline improvements to enhance team efficiency. 
• Support rapid data requests and understand requirements. 
• Assist teams in defining and achieving goals. 
• Align program objectives with organizational goals and track progress using OKRs and KPIs. 
• Collect, analyze, and report on performance data to provide insights and recommendations for improvement. 
• Store official program data, documents, and artifacts per VA directives. 
• Coordinate between teams to ensure clear communication and understanding of OKRs and KPIs, fostering a collaborative environment. 
• Manage group dynamics and resolve conflicts. 
• Assist in planning and organizing events, conferences, and meetings. 
• Handle conference packages from initiation to closeout. 
• Create and maintain event schedules, timelines, and agendas. 
• Promote events through Teams and email campaigns. 
• Handle attendee registration and communications. 
• Oversee event setup, execution, and breakdown. 

Qualifications

Required Skills and Experience:

• Bachelor's degree in engineering, or a related scientific or technical discipline is required and minimum 10 year