Program Coordinator (PGA)

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience.  We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand.  Different guests want different things, and we are here to build and provide a tailored retail experience. 

THE ROLE

The Program Coordinator will report to the Vice President, MyShop platform and work closely with the LGM Golf & Tennis Teams, external vendors and internal business groups  to initially integrate products into Legends’ systems to make available to market. They will work directly with well-known apparel & accessory brands to ensure that the data & assets corresponding to their individual products is properly received, formatted and uploaded into Legends’ systems.

The role will also involve the build, maintenance & support of individual sites across the MyShop platform as well as assisting with monthly reporting for both vendor and club partners.  The Program Coordinator will also learn about additional function of the internal LGM teams, vendor partners and client accounts and will assist each in a variety of capacities.  Program Coordinators work on several projects at a time and are the conduit for keeping the sales process and fulfilment processes moving.  

ESSENTIAL FUNCTIONS

• Must be able to learn all the functions of our inventory software applications (Core and M3), and assist with the onboarding of both vendors and products onto the MyShop platform via data and order entry into our systems.
• Create SKU and UPC numbers for merchandise based on guidelines from team
• Prepare sales orders and invoices, as well as process customer order edits, substitutions and cancelations
• Reconcile monthly sales information for reporting to vendor suppliers and client accounts
• Keep a highly organized approach on all phases of ordering to project to completion
• Help with sales presentations and account management
• Assist with and resolve end-user customer service inquiries and product returns & exchanges
• Must possess a high level of professionalism in a team structure both internally, with vendors and clients
• Must be creative, problem solving and a critical thinker
• Other duties may be assigned

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree (B. A.) or equivalent from four-year College or four years related retail experience and/or training; or equivalent combination of education and experience including but not limited to the PGA program
• This position requires that the person be highly organized, self-motivated individual who can work independently
• Must have excellent data entry skills with strong attention to detail and accuracy
• Must have strong verbal and written communication skills
• Must be able to manage multiple tasks and priorities and easily adapt to changing situations
• Strong computer skills are a must. Use of Microsoft Office Suite applications and comfortable use of Internet is necessary
• Ability to understand and follow work processes