Program and Payroll Coordinator

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Program and Payroll Coordinator

Job Profile Title

Administrative Coordinator

Job Description Summary

The Program and Payroll Coordinator supports the administration of tutoring programs and services that enhance students’ academic performance. They have primary responsibility for the administration of the tutoring appointment software and manage tutoring agreements for students dealing with special circumstances. This individual also works with the Operations team to support tutor hiring and related processes in Workday. On a weekly basis, the Program and Payroll Coordinator supports the review and approval of payroll for approximately 150 student-workers. They contribute to the development of tutor training curricula, focusing on the logistical and interpersonal aspects of peer educator roles. Finally, they coordinate requests for learning strategies workshops led by peer educators and manage attendance and evaluation data related to those programs.

Job Description

Job Responsibilities

• Assist in the maintenance and development of a large staff of tutors by recruiting, hiring, supervising, and terminating student-workers.
• Support the process of reviewing and approving weekly payroll for student-workers. Continually strive to streamline this process in coordination with colleagues and support student-workers in complying with their payroll responsibilities.
• Administer an appointment scheduling system that allows students to directly schedule interactions with appropriate peer educators, ensuring tutor availability and addressing any access or user issues with the software.
• Develop tutor training curricula focused on topics essential to the tutor role, such as compliance with payroll processes, schedule management, communication, goal setting, active listening, and referrals to campus resources. Facilitate trainings as needed.
• Support students who need individualized tuto