Program Analyst, Health IT Data

Overview

Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives.  Here at the American Heart Association, you matter and so does your career.

 

The American Heart Association has an excellent opportunity for a Program Analyst, Health IT in our Quality, Outcomes, Research, and Analytics (QORA) department!

 

This position can be home based but must live near a major airport.

 

This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on 2/28/2025 with a strong possiblity of being extended.

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.org.

Responsibilities

The Program Analyst will be responsible for activities related to quality-checking, maintaining, and enhancing the Outpatient Quality Improvement Registry and providing operational support for the initiatives that use the Registry. Core outpatient initiatives include Target: BP, Check. Change. Control. Cholesterol, and Target: Type 2 Diabetes. The role may also have supporting responsibilities for special funded initiatives related to quality improvement for cardiovascular disease.

 

This position will work closely with the Sr. Product Development Manager to maintain product quality and provide a positive end-user experience. Beyond honing product functionality, this includes tracking projects, providing administrative support to external and internal users, and performing ad-hoc analyses in Excel to evaluate progress.

 

• Product Enhancements and Maintenance: Support Sr. Product Development Manager in developing technological specifications for Outpatient Registry and other software products that use outpatient clinical data. This includes quality-checking the product and reporting defects or desired changes to the software vendor. Coordinate with software vendor to track ongoing work and deployments. Communicate enhancements and bug fixes to internal teams and external end-users.
• Data Analysis: Perform ad-hoc Excel analyses using high-volume clinical or programmatic datasets to support internal program evaluation and external presentations. Work closely with the Sr. Product Development Manager to hone the analysis scope, parameters, and approach. Analyses may include, but are not limited to, correlative analyses to identify trends, tracking patient/encounter data volume, and compiling custom cuts of existing quality measures. Query logic may be complex; training and support is available for high-complexity queries.
• Data Entry and Operational Support: Maintain critical data entry, such as adding new users, processing new registrants for core initiatives, and entering new contracts into Microsoft Dynamics. Provide administrative support where needed, such as supporting team-led webinars, writing newsletter content, and updating training materials. Support team organization and alignment through project tracking as needed.
• Data Quality Support: Work to understand the algorithms behind the clinical quality metrics in the Outpatient Registry and other products and review their functionality through regular testing. Coordinate with the Sr. Product Development Manager, Quality Measures team, and end-users to ensure these metrics function accurately and reflect end-user and AHA needs.
• Staff and Customer Support: Develop and deliver staff and customer webinars related to assigned projects. Provide insight and guidance on technology updates and enhancements. Provide ongoing QI staff support and training as program technology subject matter expert.
• Product Integration/Expansion: Act as project lead for assigned registry projects and pilots. Participate on teams for application of technology overlap of clinical quality improvement projects.
• Budget Management and Reporting: Establish and monitor assigned project budgets including vendor service level agreements and deliverables.

 

Qualifications

• Bachelor’s Degree or Equilvent Experience.
• At least two (2) years of relevant experience.
• Experience working in publi