Professional Learning Lead, Operations

<p>IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking a Professional Learning Lead, Operations to manage and motivate a small team of coordinators and lead team-wide operations.&nbsp;<span style="color: rgb(255, 255, 255);">#LI-EM1</span></p> <p>In this role, you will oversee the daily operations of the Professional Learning Group, including scheduling professional development, managing and maintaining team-wide systems and processes, approving and booking travel, and providing logistical support for internal meetings and events. You will work cross-functionally to manage and evaluate systems and processes within the PLG team.&nbsp;&nbsp;&nbsp;</p> <p>We are seeking a highly organized and process-driven leader who excels in customer support and effective communication. You are the kind of leader who can support and motivate a team and is also willing to jump in and do the work when needed.</p> <h4>WHAT YOU'LL BE DOING</h4> <ul> <li>Manage, support, and develop a team of coordinators, ensuring the team provides excellent customer service</li> <li>Develop and maintain scalable, efficient systems to support team operations</li> <li>Regularly evaluate and identify gaps in existing processes and escalate to senior leadership</li> <li>Maintain oversight of professional development scheduling across seven regions</li> <li>Work closely with internal teams to evaluate and develop Salesforce reports and dashboards to drive team efficiency&nbsp;</li> <li>Oversee all aspects of the travel approval process for the professional learning team</li> <li>Maintain high standards of quality for your team’s work</li> <li>Provide logistical support for internal events and meetings</li> </ul> <h4>WHAT WE'RE LOOKING FOR</h4> <ul> <li>BA/BS degree</li> <li>5+ years working in operational roles</li> <li>Previous management experience strongly preferred&nbsp;</li> <li>A positive, upbeat leader who thrives in a fast-paced environment</li> <li>A self-starter with the ability to plan and build timelines, prioritize tasks, and act resourcefully to resolve problems</li> <li>Organized, methodical, and detail-oriented; ability to effectively manage multiple projects and tasks concurrently, from start to finish</li> <li>An exceptional verbal and written communicator who can work well with a wide range of people&nbsp;</li> <li>A thoughtful and creative problem solver who aligns their work with the company’s mission and priorities</li> <li>Proficient with Google Suite</li> <li>Experience with Salesforce a plus</li> </ul><div class="content-conclusion&q