Professional Assistant II, Attendance Office

Salary Schedule Range

 

Required Education

High School Diploma or GED equivalent

Summary

Provides administrative support for one or more persons typically at the middle management level; Performs general office duties including word processing, record and file maintenance, mail distribution, and telephone reception; Interacts with external and internal customers on behalf of the supervisor; Works under minimal supervision

Essential Duties

• Maintains established office files and records in accordance with internal procedures
• Receives and refers telephone callers and visitors
• Responds to routine questions and refers more complex requests to appropriate staff member
• Drafts and types routine letters, reports, and memoranda from specific instructions
• Gathers relevant data and compiles statistics and information from identified sources
• Produces a variety of correspondence and reports using software for storing, retrieving, formatting, and integrating data
• Interacts with customers, suppliers, and employees outside of the department on behalf of the supervisor
• Maintains appointment calendars
• Undertakes projects as assigned to support office functions
• Performs other duties as assigned by the appropriate administrator

Certification/Licensure

None required

Experience Qualifications

Minimum of 2 years of clerical/administrative experience required

Knowledge/Skills/Abilities

• Proficient in Microsoft Office
• Ability to handle confidential information
• Ability to compose and compile correspondence from a variety of sources
• Must be able to work with minimal supervision
• Must be detailed and task oriented
• Ability to compile items of information in accordance with established procedures
• Excellent organizational and customer service skills
• Excellent communication skills both written and verbal

Working Conditions

• Normal office environment

Physical Demands

• Routine physical activity associated with normal office environment
• May have to lift up to 10 lbs