Production Tooling Technical Team Leader
O.C. TannerAbout the role
O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.
Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.
Production Tooling Technical Team Leader
Responsibilities:
Daily Workload
Manage daily workload to ensure on-time delivery and daily goals.
Lead huddles and help foster positive team morale.
Update the team board with charts, goals, and other information as needed.
When needed, work in the line to help the team meet production goals.
Report safety/environmental compliance issues and assist with safety investigations as needed.
Approve new designs for custom award production.
Abnormalities
Respond to and track abnormalities (e.g., on a time bucket board, in the QED system).
Escalate and help resolve abnormalities as needed.
Standardized Work
Help define, follow, and reinforce the execution of standardized work.
Conduct audits on defined standardized work.
Leadership
Use and follow Leader Standard Work.
Provide on-the-spot feedback and monthly in-line coaching to every team member; take notes and follow-up on action items when needed.
Regularly check and respond to emails, Teams messages, Jiras, and other communication as needed.
Collaborate with the Group Leader about individual and team performance, abnormalities, improvement projects, training needs, and other matters as applicable.
Cover huddles and other responsibilities when the Group Leader is unavailable.
Improvements/Problem-Solving
Respond to improvement ideas using Jira and escalate issues as needed.
Participate and help with strategy deployment, improvement, and cost-savings projects, present project results to leadership.
Work with Engineering, Award Design and Refinery to improve processes.
Support Machine Shop process.
Required Qualifications:
Basic computer skills
Effective written and verbal communication skills
Effective problem-solving and troubleshooting skills.
Preferred Qualifications:
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