Production Supervisor

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

How Will You Make an Impact?

As a Production Supervisor – 2nd Shift at our Memphis, TN facility, you will lead the Machine Support group to ensure production schedules are met and quality standards are consistently achieved. You will provide strong people leadership, technical direction, and operational oversight while driving continuous improvement, equipment reliability, and customer satisfaction. Your leadership will directly influence production performance, team engagement, and operational excellence.

Location:

On‑site at our Memphis, TN facility
 

Shift: 2nd Shift

What Will You Do?

Leadership & Management Responsibilities

Recruitment & Retention

• Recruit, interview, and hire Process Engineers, Industrial Technicians, WAVE Technicians, and Machine Support Technicians.
• Partner with recruiters to clearly communicate candidate criteria.
• Coach team members on effective interviewing and hiring practices.
• Monitor turnover, identify root causes, and implement retention improvements.

Employee & Team Development

• Identify individual and team strengths and development needs on an ongoing basis.
• Create, validate, and maintain training curriculum within the area of responsibility.
• Coach and mentor Machine Support staff to deliver operational excellence.
• Develop and manage succession plans for the Machine Support and Machine Shop functions.

Performance Management

• Establish clear, measurable performance goals and objectives aligned to operational metrics, timelines, training, attendance, and development goals.
• Gather feedback from Workcell Managers, Business Unit Managers, peers, and team members to support development discussions.
• Provide continuous coaching, counseling, and recognition to team members.
• Conduct timely and professional performance evaluations.
• Drive continuous improvement in key operational metrics and organizational objectives.
• Coordinate activities of large teams and maintain focus during critical situations.
• Ensure recognition and rewards are administered fairly and consistently.

Communication

• Create forums for the exchange of ideas and information within the department.
• Communicate clearly and professionally using appropriate verbal and written methods.
• Encourage open dialogue and input from team members.
• Adapt communication style to meet the needs of diverse team members.

Technical Management Responsibilities

• Oversee the maintenance management program, including repair parts, preventive maintenance, feeder maintenance, and support equipment maintenance.
• Plan and coordinate technical staff activities to support production needs.
• Develop and maintain department reports and records.
• Supervise planning and execution of line moves and production builds.
• Schedule equipment vendors for installation, repairs, upgrades, and updates.
• Ensure work instructions and procedures are efficient, effective, and non‑redundant.
• Identify and implement best‑in‑class practices and continuous improvement initiatives.
• Demonstrate a strong commitment to customer service by resolving issues quickly and effectively.
• Lead by example and promote accountability across the team.
• Utilize Jabil’s Advanced Engineering Group to support production objectives.
• Develop and implement performance measurement systems where applicable.
• Adhere to all safety, health, and environmental regulations.
• Comply with all company security policies and procedures.

How Will You Get Here?

Education & Experience

• Bachelor’s degree in Engineering preferred.
• 3+ years of experience in maintenance management or equipment support; or equivalent combination of education and experience.

Knowledge, Skills & Abilities

• Hands‑on experience with Surface Mount Technology (SMT) and Thru‑Hole equipment and processes.
• Strong knowledge of:
  • Process optimiza