Product Support Assistant

Job Summary

Provide general department support to the product and sales teams.

Job Description

Responsibilities:

• Assist the product and/or sales team as required. Duties may include: coordinating the flow of sample requests from reps, placing sample orders, labeling/re-labeling product, and packing/re-packing items. May require coordinating with the sales rep, account and/or manufacturer.
• Responsible for the proper receipt, stocking and organization of product samples, including all necessary components and literature.
• Identify issues on behalf of the product and sales teams. Escalate issues to the product or sales team.

Required Experience:

Education

• High school diploma or equivalent.

Additional

• Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
• Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
• Basic email skills (sending, receiving, and organizing communications). Preferred Qualifications Relevant Work Experience
• Experience with customer service or sales support.
• Assist the product and/or sales team as required. Duties may include: coordinating the flow of sample requests from reps, placing sample orders, labeling/re-labeling product, and packing/re-packing items. May require coordinating with the sales rep, account and/or manufacturer.
• Responsible for the proper receipt, stocking and organization of product samples, including all necessary components and literature.
• Identify issues on behalf of the product and sales teams. Escalate issues to the product or sales team.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$18.75 - $26.25 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.