Product Owner, Technical - Workday

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Product Owner, Technical – Workday

The Technical Product Owner - Workday will lead and participate in the business solution analysis, testing, implementation and ongoing support activities for Finance and HCM Integrations. The primary responsibilities emphasize business analysis plus coordinating and leading testing, training and support of new and existing Finance/Talent processes and tools.

The percent of time allocation for management, business analysis, testing and support varies by project assignments and individual experience. This variation in primary responsibilities will be reflected in performance goals.

ESSENTIAL DUTIES:

Functional/Technical Business Analysis – includes the following:

• Research, document and interpret functional requirements for enhancements to existing integrations/processes or
• implementation of new tools/processes
• Design the integrations and data flows in/out of Workday
• Establish and manage relationships with Finance/Talent subject matter experts and Digital Solutions
• Lead development of documentation including process flows, knowledge documents, and training materials
• Identify and follow up to gain decisions on potential changes in scope and requirements

Testing – includes the following:

• Test case design
• Scheduled and ad hoc testing and maintenance of existing integrations and business processes
• Act as a Workday tester as new technology tools are developed and evaluated
• Complete testing for Workday integrations requiring UAT testing and signoff
• Document and sharing testing results

Support – includes the following:

• Assess the need for change and develop solutions to solve business problems
• Issue identification and follow up with the engagement teams and other escalations as necessary
• Escalation point for Level 3 support ticket follow up when assigned including communications and alignment with Digital Solutions

Leadership activities and other duties including:

• Mentoring of Digital Solutions Team Members
• Build and leverage internal and external networks
• Actively contributing to the development and improvement of Workday team processes

Additional duties as assigned

QUALIFICATIONS:

EDUCATION/CERTIFICATIONS

• Bachelor’s degree in business or technology required
• SAFe/Agile Certifications
• Workday Certifications
• Integration Experience

TECHNICAL/SOFT SKILLS

• Strong oral and written communication skills with all levels of the organization
• Genuine interest and strong aptitude for use of technology
• Strong technical expertise in MS Office suite         

EXPERIENCE

• Minimum of 5+ years relevant work experience required
• Prior public accounting experience with a mid to large size firm(s) or other professional services experience required
• Prior management experience working within a Workday environment

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic prot