Product Owner - Slack

Who We Are

Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. For more than 25 years, our development teams have created some of the most critically acclaimed and commercially successful entertainment experiences, captivating and engaging audiences around the world. We are incredibly proud of our ability to deliver consistently the highest-quality titles, as well as our colleagues who help to create our unique culture and work environment that is inclusive, diverse, and dynamic.

While our offices are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions. 

The Challenge

We are seeking a detail-oriented and experienced Product Owner to take ownership of our collaboration platforms for our collaborative chat system, Slack, and other related tooling. In this role, you will be responsible for the vision, strategy, roadmap, and successful execution of Slack and its integrations, ensuring it meets the needs of various stakeholders, including IT Operations, Engineering, Security, and Enterprise Architecture teams.

You will work closely with these stakeholders to define requirements, manage the product backlog, and drive the continuous improvement and adoption of these products to ensure teams are able to collaborate graphically across a wide variety of use-cases.  Your focus will be on maximizing the value of these products and providing enterprise-wide dashboards of initiatives.

What You’ll Take On

• Vision & Strategy: Develop and champion a clear product vision and strategy for Slack and its integrations, aligning it with the broader Technology Enablement goals and the needs of IT operations and other dependent teams.
• Backlog Management & Prioritization: Own and manage the product backlog for Slack and related IT operations tools (e.g., integrations with other systems). This includes creating and prioritizing user stories, epics, and features based on business value, stakeholder needs, and technical feasibility.  
• Requirements Gathering & Definition: Collaborate with stakeholders across IT (including Infrastructure, DevOps, Security, Application Development) and business units to gather and document detailed requirements for Slack features, integrations, integrations, automation, and reporting.  
• Stakeholder Collaboration: Serve as the primary point of contact for all Slack-related matters. Facilitate regular communication and feedback sessions with users and stakeholders to ensure Slack evolves to meet their changing needs.  
• Data Integrity & Governance: Work with data stewards and technical teams to establish and enforce data governance policies and processes for Slack, ensuring proper usage, retention, and eDiscovery needs.
• User Adoption & Training: Develop and support training materials and adoption strategies to ensure users understand how to effectively utilize Slack and its integrations.
• Integration Management: Define and oversee the integration of the Slack with other key IT systems, such as change management tools (e.g., Jira), service desk platforms (e.g. ServiceNow), observability tools (e.g. Grafana), and monitoring systems (e.g. DLP).  
• Continuous Improvement: Monitor the performance and usage of Slack, identify areas for improvement, and drive initiatives to enhance its functionality, usability, and value to the organization.
• Agile Practices: Actively participate in Agile ceremonies (sprint planning, reviews, retrospectives) with the engineering and operations teams responsible for Slack development and maintenance.  
• Reporting & Analytics: Define requirements for Slack reporting and analytics to provide insights into the IT environment, support decision-making, and demonstrate the value of Slack.

What You Bring

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
• 2+ years of experience as a Product Owner, Business Analyst, or similar role, with a specific focus on critical technical products and collaboration
• 3+ years as an Engineer, Architect, or similar role, with a broad experience across multiple domains of technology (Infrastructure, Development, Security, etc)
• Strong understanding of software development concepts, data models, discovery processes, and r