Product Owner - Data/Analytics

CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

To be successful as a CentralReach Product Owner, you must be data driven, proactive, positive and humble. While you will have many creative ideas for improving the product, you see yourself as a “synthesizer” of the ideas of your teammates and clients, focusing on soliciting, synthesizing, and prioritizing those ideas to create a great product. You display a passion for our products, compassion for the stakeholders of our products (clients as well as support, success, sales, QA and engineering teams) and a willingness to operate within the framework, structure, and processes utilized by the company in a positive, can do way. 

Key Accountabilities: 

• Collaboration with engineers, client-facing teams and customers to deliver valuable insights to help our users on solving their most important challenge
• Lead iteratives on building analytic dashboards and data set development and managing their lifecycle
• Become a subject matter expert on the CR Enterprise product and manage internal customer inquiries
• Collaborate with Product Manager to prioritize roadmap
• Plan and prioritize product development and product feature backlog to support each sprint and release
• Partner with Engineering team on sprint planning and management
• Provide an active role in mitigating impediments impacting successful team completion of sprint and release goals
• Manage and refine epic/user stories, requirements, sketches, workflows, and risk factors including edge cases, and other potentially impacted functions
• Communicate progress to key stakeholders throughout the sprint and release
• Validate and accept user stories upon completion of Engineering and Quality Assurance
• Author release notes and educate internal teams on latest enhancements for each release 

Desired Skills & Experience: 

• 5+ years of related work experience
• Experience working with data analytics product, preferably healthcare related
• Proficiency in BI reporting and visualization tools (e.g., Sisense, Tableau, PowerBI, etc.)
• Experience working with Agile/Scrum/Kanban process
• Excellent communication skills, both written and verbal, including the ability to work closely with non-technical partners and clients to understand their needs
• Expert in understanding business needs, gather appropriate information, analyze data to identify root cause 
• Outstanding problem solving skills and being flexible and creative in finding solutions for hard problems
• Being a self-starter, who takes the initiative to exceed goals, uses analytical abilities, and possesses the adaptability to change
• Excellent organizational and time management skills
• Strongly empathetic to customer needs and workflows
• Ability to troubleshoot technical issues
• Attention to detail 

CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform. 

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure. 

We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians produce superior outcomes for children and adults with disabilities. 

CentralReach will not contact you or schedule interviews via Facebook. Please note soci