Jobs and Careers
LE
Product Operations Specialist
LexipolUnited States - Remote, United StatesRemotefull_timeVerifiedPosted 3 Apr 2026
💰 $90,000/yr
About the role
Remote, US-based position. Candidates must already live in the United States. #LI-Remote
“Must be authorized to work in the US”
No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time.
At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep the first responders coming home safely at the end of each shift.
Working at Lexipol means making a difference – day in and day out.
The Work
The Product Operations team enables scalable, data-driven product management by establishing consistent processes, optimizing tools, and delivering actionable insights across the product lifecycle. This team acts as the operational backbone of the product organization—ensuring alignment across product, engineering, and go-to-market teams.
As a Product Operations Specialist, you will drive operational excellence across the product organization by standardizing roadmap planning, improving tooling and systems, and delivering insights that inform product decisions. You will act as a force multiplier for Product Managers, enabling them to focus on strategy and execution by ensuring processes, reporting, and communication are efficient, scalable, and consistent.
This is done through working in these areas of focus:
Key Performance Objectives
Standardize & Optimize Product Planning Processes (30%)
Own Product Operations Tools & Systems (25%)
Deliver Product Insights & Analytics (20%)
Drive Cross-Functional Alignment & Communication (15%)
Lead Process Improvement & Team Enablement (10%)
Requirements: To be considered for this role, you will have:
“Must be authorized to work in the US”
No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time.
At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep the first responders coming home safely at the end of each shift.
Working at Lexipol means making a difference – day in and day out.
The Work
The Product Operations team enables scalable, data-driven product management by establishing consistent processes, optimizing tools, and delivering actionable insights across the product lifecycle. This team acts as the operational backbone of the product organization—ensuring alignment across product, engineering, and go-to-market teams.
As a Product Operations Specialist, you will drive operational excellence across the product organization by standardizing roadmap planning, improving tooling and systems, and delivering insights that inform product decisions. You will act as a force multiplier for Product Managers, enabling them to focus on strategy and execution by ensuring processes, reporting, and communication are efficient, scalable, and consistent.
This is done through working in these areas of focus:
Key Performance Objectives
Standardize & Optimize Product Planning Processes (30%)
- Define, implement, and continuously improve roadmap planning processes across product teams
- Ensure consistency in how product roadmaps are created, maintained, and communicated
- Establish governance and best practices for prioritization, planning cycles, and updates
- Partner with Product and Engineering leaders to improve planning accuracy and predictability
Own Product Operations Tools & Systems (25%)
- Administer and optimize tools such as JIRA, Aha, and other product lifecycle systems
- Improve workflows, configurations, and integrations to enhance team efficiency
- Develop scalable templates, documentation, and playbooks for product teams
- Identify opportunities to consolidate or improve tools across the product organization
Deliver Product Insights & Analytics (20%)
- Build and maintain dashboards and reports tracking product delivery, adoption, and performance
- Analyze product usage, customer behavior, and feature impact to inform decision-making
- Develop executive-level reporting (Power BI, Excel, etc.) to track KPIs and outcomes
- Enable data-driven product decisions through actionable insights and storytelling
Drive Cross-Functional Alignment & Communication (15%)
- Create and maintain clear communication artifacts (roadmaps, updates, dashboards)
- Facilitate stakeholder alignment across Product, Engineering, Sales, and Customer Success
- Improve transparency into product priorities, progress, and outcomes
- Support internal and external communication of product updates and decisions
Lead Process Improvement & Team Enablement (10%)
- Identify inefficiencies in the product development lifecycle and drive improvements
- Lead training sessions and onboarding for tools, processes, and best practices
- Facilitate effective meetings and ensure clear action tracking and accountability
- Support change management initiatives as processes and tools evolve
Requirements: To be considered for this role, you will have:
- 2-3 years of proven experience in Product Operations, Product Management Operations, or Program/Project Management within a SaaS or software environment
- Strong expertise with product development tools (JIRA, Aha or similar) including configuration and administ
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s