Product Manager (Programmable Voice APIs)

<p><strong>Who We Are:</strong></p> <div> <p><strong>Bandwidth</strong>, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!</p> </div> <p>At Bandwidth, your music matters when you are part of the BAND. &nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &nbsp;#jointheband</p> <p><strong>What We Are Looking For:</strong></p> <p>We are seeking a <strong>Product Manager</strong> to lead the evolution of Bandwidth’s <strong>Programmable Voice APIs</strong>. This role sits at the intersection of <strong>developer experience, telecom infrastructure, and business strategy</strong>, and is responsible for defining and delivering capabilities that power next-generation voice applications.</p> <p>You will drive product vision, roadmap, and execution for APIs that enable call control, conferencing, recordings, and real-time communications—while ensuring reliability, scalability, and ease of use for developers.</p> <p><strong>What You'll Do:</strong></p> <h4><strong>Product Strategy &amp; Ownership</strong></h4> <ul> <li>Define and own the roadmap for Programmable Voice APIs, aligned with company strategy and market opportunities</li> <li>Build compelling business cases for new features and investments (ROI, cost modeling, pricing strategy)</li> <li>Identify opportunities in emerging areas such as AI-driven voice, automation, and real-time communications</li> </ul> <p><strong>Customer &amp; Market Focus</strong></p> <ul> <li>Develop deep empathy for developers, product teams, and enterprise customers</li> <li>Gather insights through customer interviews, usage data, and support trends</li> <li>Translate customer pain points into clear product requirements and improvements</li> </ul> <p><strong>Technical Product Leadership</strong></p> <ul> <li>Work closely with engineering to design scalable, reliable API architectures</li> <li>Drive improvements in API usability, documentation, and developer onboarding</li> <li>Ensure high-quality integrations across webhooks, REST APIs, and event-driven systems</li> </ul> <p><strong>Execution &amp; Delivery</st