Product Manager, Product Management

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

NBCUniversal Advertising Platforms & Operations (AP&O) is responsible for the product development, project management, and day-to-day operations of NBCUniversal’s full advertising technology suite. From product management to program management to sales operations, our division services both internal and external customers in support of NBCUniversal’s $10B+ annual advertising business. Together, we’re building the platform that powers the future of advertising at NBCU.

The Platform Solutions team provides support and builds business solutions for Sales, Planning, Marketing, Research, Account Management, and Finance departments across a national and global ad sales landscape. The Business Analyst will support NBCUniversal’s National Ad Sales team in the development and execution of all Ad Sales processes in Salesforce.

Responsibilities:

Reporting to the Senior Director, Product Management, the person in this role will:

• Work directly with our internal Stakeholders to move forward Salesforce and Ad Sales systems projects.
• Promote One Platform selling by supporting and enhancing the existing NBCU Ad Sales process to drive growth.
• Collaborate with National and Local Sales, Marketing, Research, Finance, and Business Operations to optimize Ad Sales processes, particularly for priority initiatives from leadership.
• Help work towards AP&O’s north star of achieving data integrity by monitoring and maintaining data quality within Salesforce; obtain keen understanding of all integrated data sources.
• Create and deliver valuable content, tools, and resources through various channels to help our customers succeed.
• Have a keen eye for monitoring and emphasizing user adoption across tools, systems.
• Translate business needs into detailed product and process requirements.
• Maintain clear documentation of process flows, user stories, and acceptance criteria.
• Collaborate with cross-functional teams (Sales Enablement, COE, Planning) to implement process improvements.
• Ensure accuracy of Ad Sales data (i.e., accounts, contacts, leads, opportunities).
• Collaborate with COE to deliver training for new hires and product enhancement

Qualifications

Qualifications/Requirements:

• 2+ years of Salesforce Administration experience
• 2+ years Product Management experience, or Salesforce Platform ownership experience.
• Bachelor's Degree, or equivalent experience
• Strong background and working knowledge of Salesforce development best practices as well as backend functionality.
• Able to work with and as a team, cross-functionally while still able to focus on individual projects and tasks.
• Experience managing/owning the Salesforce Sales Cloud product.
• Experience with JIRA, Confluence, and/or similar project management tools.
• Outstanding organizational skills and attention to detail as well as the ability to juggle multiple tasks and projects in a fast-paced environment.
• Creative thinker that can generate innovative Sales concepts and work with a cross-functional team of stakeholders to drive execution of those plans.
• Proven track record in communication excellence within a fast-paced environment with both external (i.e., customers, partners, and agencies) and internal teams
• Experienc