Product Manager, Merchandising

Location: Hybrid - Westlake Village, CA - Tuesdays through Thursdays/weekly  

About the Role: 

At Guitar Center, we’re on a mission to revolutionize the in-store retail experience by leveraging cutting-edge technology. We’re looking for a Product Manager to lead our merchandising and supply chain technology initiatives—driving innovation, efficiency, and business impact. In this role, you’ll own the strategy, roadmap, and execution of products that enhance operational workflows and empower our associates. Working closely with engineering, merchandising, supply chain, and executive teams, you’ll shape the future of our retail technology ecosystem. If you have a passion for AI-driven solutions, data-driven decision-making, and retail innovation, we’d love to have you on board. 

Responsibilities:  

Enterprise-Level Product Oversight    

• Lead the strategy, vision, and execution of merchandising and supply chain technology products that enhance Guitar Center’s in-store operations and associate experience.   

• Develop and maintain a product roadmap aligned with business objectives and customer needs.   

• Partner with engineering, supply chain and merchandising teams to ensure seamless product development and execution.   

• Stay ahead of retail technology trends, identifying innovative solutions to enhance both associate and customer experiences.   

• Leverage AI-driven solutions to improve automation, personalization, and efficiency in supply chain and merchandising systems.   

• Develop ROI models and business cases for new technology initiatives to ensure alignment with financial and strategic goals.   

• Present product vision, strategy, and performance insights to senior leadership, including the CEO, to drive executive buy-in.   

• Define KPIs and success metrics to measure the impact of technology on customer satisfaction and business performance.   

• Use data-driven storytelling to communicate product performance, insights, and next steps to executive teams.  

Operational Efficiency & Innovation   

• Identify and implement technology solutions that improve our supply chain and merchandising workflows.   

• Gather feedback from supply chain and merchandising teams to ensure products increase efficiency and reduce operational friction.   

• Oversee A/B testing and pilot programs to assess product effectiveness before large-scale rollouts.   

• Partner with engineering and IT teams to ensure solutions are scalable, secure, and high performing.   

Stakeholder & Business Collaboration   

• Build strong relationships with Merchandising and supply chain leadership, and IT to align business and technical needs.   

• Communicate product vision and strategy to executive stakeholders, using data-driven insights to influence decision-making.   

• Translate business object