Product Manager

Location: Palo Alto, CA (hybrid)

 

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

 

Simply put, wherever you find small businesses, you’ll find NEXT.

 

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

 

As a Sr. Product Designer at NEXT, you will spearhead the end-to-end user experience design for an entire product area, working on projects that aim to help small businesses get the right business insurance for their needs. You will play a crucial role in shaping the future of our product, working closely with product managers, software engineers, product designers, marketers, data scientists, and user researchers. Our ideal candidate thrives in a fast-paced environment, loves digging into data, can generate a wide range of design ideas to help us meet our business and user objectives, and can quickly turn those ideas into reality.

 

What You’ll Do

• Develop and execute a product strategy to drive growth within a specific customer segment (Construction, Food & Beverage, or Professional Services).
• Lead the integration of AI models into the underwriting and onboarding process.
• Engage with customers in your segment to understand their needs and translate them into product requirements.
• Analyze customer and operational data to identify growth opportunities and process improvements.
• Define and track key performance indicators (KPIs).
• Collaborate with design, customer service, engineering, data science, machine learning, and sales teams.
• Foster innovation and rapid iteration.
• Hypothesize, build, measure, and learn to inform product direction.

What You Need

• BA/BS degree required.
• 6+ years of product management experience
• Proven success in leading cross-functional teams and complex projects.
• Strong analytical skills and data-driven decision-making.
• Great executive communication skills
• Passion for serving small businesses and their insurance needs.

 

Note on Fraudulent Recruiting
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

US annual base salary range for this full-time position: $193,000—$260,000 USD

 

Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if