Product Manager I - Mortgage

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $80,000.00 - $94,500.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to assist in the development, optimization, and management of our Mortgage and Home Equity Lending Products.

Essential Functions

• Stay current with mortgage industry trends, competitor offerings, and strategy to ensure the Real Estate Lending (REL) product suite remains relevant and competitive

• Evaluate mortgage and home equity product features and recommend improvements and enhancements to current product suite

• Analyze product performance by using key metrics such as loan volume, conversion rates, and delinquency

• Work closely with REL Risk to ensure mortgage products meet all regulatory and risk requirements

• Coordinate with sales marketing on promotional campaigns

• Research and provide updates about various products offered by different investors

• Coordinate with Secondary Market team to set up products with new or existing investors

• Assist in preparing various presentations for training, committees, and other meetings as needed

• Assist in maintaining product guidelines, policies, and procedures

• Participate in various projects as needed

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Basic knowledge of mortgage operations, compliance regulations, competitive product offerings and customer needs

• Basic knowledge of bank lending products, services, and policies

• Ability to provide practical application of products and services offered by REL

• Basic knowledge of mortgage industry, especially the sales and secondary marketing function

• Proven ability to read reports and perform resulting needs for analysis

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Strong analytical and problem-solving skills

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, PowerPoint, Excel and Outlook

Education & Experience

• Bachelor’s degree in related field or equivalent combination of education and experience required

• 2+ years product support or related experience required

• 2+ years of mortgage lending or banking experience preferred

This is a remote position within the Commerce Bank Branch footprint.

*** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Product Manager I – Mortgage job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $80,000 to $94,500 annually.

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