Product Manager- Engagement

Job Title:

Product Manager- Engagement

Requisition ID:

R025395

Job Description:

Job Title:      Product Manager 

Reporting To:    Product Manager 

Department: Call of Duty: Mobile Product Team 

Location:      Santa Monica, California 

 

Your Mission 

As Product Manager, Engagement, you are part of a team responsible for driving the success of various engagement initiatives on Call of Duty: Mobile. This includes systems outside of the core gameplay such as our progression and social systems, the new & returning player onboarding experience, and reducing technical related pain points that make it harder to get into a match. You will work with analysts and researchers to improve our understanding of engagement opportunities and problems faced by players.

Partnering closely with our development partners at Tencent in China, you will ideate around various engagement improvements, help align on our roadmap, and work to build and launch new engagement initiatives. You will also be responsible for evaluating the performance of your initiatives using A/B tests, analysis, and research, and using those learnings to improve the game in the future. You’ll report to the Senior Product Manager who leads the engagement team. 

 

What you bring to the table 

• Drive the success of our engagement initiatives

• Generate a deep understanding of player needs, motivations, and pain points related to engagement, and use this to identify future opportunities 

• Align on strategy and roadmap for elements of engagement, ensuring we are prioritizing the most impactful opportunities

• Ensure new engagement initiatives have clear goals, and evaluate the performance of new engagement initiatives using A/B tests, research, and analysis, synthesizing learnings to improve the game in the future 

 

Minimum Requirements 

• 5+ years of experience in product management or other relevant role  

• Experience using SQL, Tableau, Excel, or other analytical tools to generate insights from data  

• Ability to clearly synthesize insights from analysis and research to diagnose root causes of problems and inform future initiatives 

• Strong communication and influence skills, able to work well with others  

• Strong execution skills with bias to action and track record in improving metrics 

• Able to deeply understand engagement systems on a free to play mobile game 

• Able to do meetings in the evening with people in China (typically no more than once or twice a week) 

 

Extra Points 

 

• Experience using research to uncover customer problems and opportunities