Product Manager, Consumer

Job Title: Product Manager

Job Location: Remote

About us:

Softheon is a dynamic and forward-thinking Software as a Service (SaaS) organization that is dedicated to ensuring affordable, accessible, and plentiful healthcare for every American. We are a pioneering force in the healthcare technology industry, driven by our mission to empower individuals and organizations with innovative solutions that transform the healthcare landscape. Our commitment to improving healthcare access and delivery is unwavering, and we are looking for top-tier talent to join our journey and contribute to our vision. If you're seeking an environment where your contributions are impactful and deeply valued, don't just join a company with ambition. Align with a purpose backed by a committed company.

Our Company Culture:

Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals.

At Softheon, Our Mission is powering growth to make health more productive, intelligent, and successful. Our Vision is Making healthcare affordable, accessible, and plentiful for every American.

About the role:

Softheon is looking for an analytical, proactive, and self-starting individual with a passion for driving new products and product capabilities from initial definition of requirements to managing the lifecycle of the product. As a Product Manager for the Organization products, you will be at the forefront of managing and enhancing our Employer and Sponsor Portals. Your role involves ensuring these platforms facilitate seamless renewals, bill payment, and roster management for employers, and enable hospital networks or other organizations to sponsor and manage payments for members efficiently. You'll be pivotal in optimizing these portals for ease of use, functionality, and compliance with industry standards.

The Product Manager analyzes the market and competitive conditions subsequently laying out a product vision that is differentiated from other products in the market. The Product Manager is tasked with the delivery of unique value-based products based on the consumer demands.

This role encompasses numerous activities from tactical to statistical roles and acts as a cross-functional link, bridging gaps within the business between various functions and departments, most prominently between engineering, sales, and marketing teams. Finally, Product Managers are expected to be deeply familiar with the Software Development Lifecycle and agile principles.

Requirements

You will:

• Craft and continuously refine the strategic roadmap for the Employer and Sponsor Portals, ensuring alignment with overall business goals.
• Ensure that the business has an intimate understating of the consumer experience in order to identify and fill product gaps, generate new ideas that grow the business’s market share, and the improvement of the consumer experience in order to drive growth.
• Analyze and evaluate the acquired information with various analytical tools.
• Utilize data analytics to inform product decisions, identifying user trends, preferences, and pain points.
• Be responsible for following up and ensuring the translation of product strategies into tangible results.
• Be responsible for organizing and maintaining product backlog.
• Be tasked with driving product launches.
• Work closely with the Engineering Team, the Operations team during launches, among other cross-functional collaborations with product departments in the performance of his/her functions.
• Conduct product evaluation and formulates promotional measures.
• Align product launch activities with marketing activities.
• Be tasked with providing senior management with information by preparing short-term as well as long-term product roadmap strategies, sales forecasts, and other analyses that enable the senior management to execute more complex tasks and assist them in decision.
• Strive to grow both professionally and with regards to the technical aspects of their respective field and their product specialization.
• Foster a culture of continuous improvement, encouraging feedback and iterative enhancements to the portals.

You have:

• Bachelor’s degree or equivalent experience in Computer Science, Information Systems, Engineering, and Technology or a closely related field.
• Minimum 2 to 3 years work experience in product management working with consumer end or B2C products or related experience required.