Product Management Lead

Location:This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US.  Bixal does not provide visa sponsorship.  
What will you do?As a Product Management Lead, you will lead cross-functional digital product teams, establishing and aligning work streams around a product vision informed by thorough research and robust data analysis. Moreover, you will advocate for the client, ensuring that the product addresses user needs and fulfills strategic business objectives. The ideal candidate is a proactive problem solver and an inspirational leader, adept at conceptualizing innovative product solutions with enthusiasm and a constructive outlook. In addition, they should boast a proven track record of empowering clients to achieve their visions successfully through effective coaching and collaboration.
Responsibilities:

Leadership

• Lead, mentor, and coach less senior product managers.
• Nurture a product management mindset by promoting best practices and a culture of learning and continuous improvement across Bixal.
• Be a thought leader by confidently and articulately presenting at conferences, and webinars, writing white papers and publishing blogs.
• Solve problems and help others to iteratively adapt by planning for and embracing change internally and externally.   
• Manage utilization for product management team and lead recruiting for new roles as needed.
• Creates value through collaboration and is responsive to business development opportunities, integrating with other disciplines, multidisciplinary teams, and leadership to drive holistic product excellence.
• Brings “glass half full,” aspirational mentality; avoids perfectionist tendencies during pursuit of incremental or modular progress.

Product Design and Development

• Serve as the advocate and champion for the product, ensuring its alignment with overarching objectives.
• Foster collaboration among team members and stakeholders through the application of "design thinking," actively driving discussions towards identifying and implementing beneficial product directions.
• Cultivate a deep understanding of customer use cases and pain points, taking personal ownership of product initiatives to continuously measure and elevate customer satisfaction levels.
• Strategically prioritize enhancement requests and craft and maintain a comprehensive product roadmap that serves as both an internal compass and an external guidepost for the product's trajectory.
• Craft the overarching vision, strategy, and model for the ongoing improvement of products while fostering a collective sense of purpose and outcomes-oriented mindset with a steadfast commitment to a people-first approach.
• Proactively advocate for customer needs and product concepts internally and externally, garnering support and fostering adoption across all relevant stakeholders.
• Effectively translate overarching goals and objectives into tangible outputs or user stories, ensuring clarity and alignment for the Bixal project team's implementation efforts.

Consulting

• Combine analytical tools of systems thinking with the innovative approaches of human-centered design to effectively address challenges and deliver added value to our clients.
• Cultivate a profound sense of empathy for our clients and their customers, understanding their unique challenges and leveraging modern digital and data solutions to provide impactful resolutions.
• Direct and coordinate CX research and design teams, orchestrating concept validation exercises, co-creation studies, and user testing initiatives to extract valuable insights and pinpoint customer needs and solutions.
• Actively engage with current and prospective customers to gain deep insights into their critical requirements, collaborating to refine and validate solutions, and offering strategic guidance to shape acquisitions that yield desired outcomes.

Solutioning

• Collaborate directly with senior leadership to proactively drive business development initiatives aimed at expanding Bixal's presence and impact across key areas such as technology, data, human-experience design, digital communications, and organizational development and learning.
• Bridge the gap between people and technology by adeptly translating complex technical concepts into easily understandable language tailored for non-technical audiences.
• Identify and select the most effective technical solutions and approaches to meet anticipated or actual acquisition requirements.
• Play a pivotal role in shaping Bixal's win strategies by leading the development of compelling technical win themes and solution readiness plans, ensuring our proposals stand out for their excellence.
• Provide comprehensive support across all stages of