Product Lifecycle Assistant

Our Story

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.

And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.

And that’s what we’re after, to inspire people’s lives and style.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

We are looking for a highly organized and detail-oriented Product Lifecycle Assistant to support the operational cadence of our Product Lifecycle (PLC) process. This role will play a critical part in coordinating key meetings, managing calendars, and driving the administrative workflow that ensures the PLC process runs smoothly. The ideal candidate thrives in a fast-paced environment, is a strong communicator, and brings a high level of precision to scheduling and coordination work.

• Own and manage all PLC-related calendar invites, ensuring alignment across stakeholders and visibility of key milestone meetings.

• Maintain and update PLC meeting charters, attendee lists, and roles/responsibilities documents.

• Manage scheduling and attendance for all PLC meetings and working sessions, proactively resolving conflicts and ensuring participation from key stakeholders.

• Own the creation and distribution of agendas, pre-read materials, and prep emails ahead of meetings.

• Capture key action items and follow-ups in meetings and ensure timely communication post-meeting.

• Act as point of contact for all PLC meeting logistics, including rescheduling, room booking, virtual links, and document organization.

• Maintain tracking tools to ensure up-to-date status of upcoming meetings, milestones, and deliverables.

• Support other administrative and coordination needs as the PLC process continues to evolve.

• Support the SVP and Manager of Product Operations on other projects as needed.

Qualifications:

• 3-5 years of experience in administrative support, executive coordination, or project coordination roles.

• Strong proficiency in Microsoft Outlook, Teams, Excel, PowerPoint, shared document platforms (e.g., SharePoint or Google Drive), and collaboration platforms like Miro.

• Exceptional attention to detail and organizational skills.

• Ability to manage multiple calendars and prioritize effectively.

• Strong communication skills—both written and verbal.

• Experience coordinating meetings with cross-functional teams is preferred.

• Self-starter who can anticipate needs and take initiative.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to e