Product Designer, Platform

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

Please note: Your application must include a link to your website/online portfolio. 

We’re growing! Yext is looking for a Product Designer to join our Platform team. We are seeking candidates with experience in designing robust, scalable enterprise SaaS platforms. In this role, you will be instrumental in designing the enterprise applications, systems, and seamless workflows that ensure businesses can utilize our suite of Yext products to improve brand discoverability, visibility, and engagement.

What You’ll Do

• Contribute to the product design and UX solutions across the entire product lifecycle for Yext Platform solutions, focusing on delivering a unified experience for our growing suite of Yext products.
• Work with other design team members on the overall product vision, contributing to our Yext Design System and experience architecture.
• Use human-centered design methods to shape product strategy and experiences through user research and testing.
• Help drive a deep understanding of our different users and how our solutions fit into their workflows, ensuring our insights and intelligence are operationalized seamlessly.
• Collaborate with Product and Engineering to prioritize experiences and tasks that balance customer value with user needs.
• Define and create rationale for key platform design decisions, focusing on experience architecture and cross-product workflows.
• Create user-centered designs that enhance the platform's functionality and enable businesses to integrate and manage their applications efficiently, leveraging the power of their data.
• Participate in vetting and prioritizing platform enhancements in an iterative and collaborative design process.
• Work with Product and UX Research to understand user needs that inform your design decisions.
• Coordinate with engineering teams to provide them with detailed designs specifications and functional requirements that help with their implementation.
• Seek and integrate constructive feedback from team members to rapidly explore multiple solutions that lead to better outcomes.
• Present product design ideas to cross-functional teams and team leadership.
• Collaborate with other design team members to support the overall product visions, UX processes, and the evolution of our design system.
• Stay updated on the latest SaaS industry trends and market conditions, particularly related to AI, automation, and cross-product workflows, and integrate these technologies into design solutions when appropriate.

What You Have

• You have about 3+ years of professional experience designing experiences for Enterprise SaaS product suites, ideally with a focus on platform services or complex system designs.
• Experience in shipping product features and understanding the challenges of building scalable, user-centered solutions in distributed environments..
• Proficiency in exploring concepts, adjusting flows, or refining designs that achieve strategic objectives.
• Ability to translate research findings into tangible design outcomes.
• Effective communication skills and experience working in sprints, spike projects, and workshops to drive effective outcomes.
• Openness to collaboration and receiving feedback from other product designers, PMs, engineers, and stakeholders.
• Experience working with design systems.
• An eye for quality and the ability to deliver high-caliber work that balances user needs and business goals.
• Ability to collect and interpret qualitative feedback.
• Strong foundation of core design and interaction principles, capable of creating early wireframes that clearly communicate key concepts.
• Inclusive design philosophy, recognizing the importance of accessibility in product design.
• You’re able to accurately articulate your design specifications for product development.
• Passion for design and continuous drive to experiment, improve, and innovate.
• BA/BS degree in Design (e.g., interaction, graphic, UX, product, indust