Product Data Manager

Job Description

We're seeking an experienced Product Data Manager to lead a new team that impacts the shopping experience for millions of shoppers by ensuring accurate, efficient, and scalable management of Balsam Brands' product data across all brands and channels. We're looking for a forward-thinking leader who can blend technical acumen with strategic thinking to elevate our product data management practices. If you thrive on building scalable solutions and empowering teams to deliver excellence, this role offers you the chance to make a direct impact on our customers' discovery and purchase decisions while driving our digital transformation forward.

This role is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in our Redwood City and Burlingame offices. If desired, this role can support a shifted schedule with typical work hours between 11am – 7pm.

What you’ll do:

• Team Leadership & Development:
  • Provide supervision to a team of 3-4 remote team members, defining tasks aligned with common goals, and fostering the professional development of team members through active discussion, feedback, coaching, and mentorship
  • Guide the team in establishing and maintaining product category specializations, enabling team members to become deep product experts in their assigned areas
  • Support the team's adoption and execution of agile methodologies, including oversight of sprint planning, ceremonies, and delivery

• Strategic Data Management:
  • Implement the strategy for product data management across all brands and sub-brands
  • Ensure comprehensive product data coverage across all channels, including company websites, marketplace partners, wholesale partners, and B2B
  • Establish and maintain data quality standards and key performance indicators
  • Lead major data clean-up initiatives and strategic data improvement projects
  • Learn best practices for product data management and guide its development and implementation
  • Own Balsam Brands’ relationship with strategic product data partners

• Cross-functional Leadership:
  • Serve as the primary liaison between the Product Data Team and other departments, ensuring alignment with business objectives
  • Develop a deep understanding of how different functions use product data and ensure the team's output meets these diverse needs
  • Collaborate with system owners to ensure effective integration with platforms across the technology stack

• Process Innovation & Optimization:
  • Drive continuous improvement in team processes and workflows to increase efficiency and scalability
  • Identify and implement opportunities for automation and AI integration in product data management
  • Provide strategic input on tool selection and optimization, including PIM and related systems

What you bring to the table:

• • 7+ years of experience in product data management, master data management, or related field
  • 5+ years of ecommerce or omnichannel retail experience
  • 2+ years of people management experience, preferably in a technical or data-focused environment
  • Experience leading teams in an agile environment
  • Proven track record of implementing process improvements and driving efficiency
  • Excellence in cross-functional collaboration and stakeholder management
  • Strong analytical and problem-solving skills
  • Experience with multi-channel retail and marketplace requirements preferred
  • Strong understanding of product information management systems and e-commerce platforms, a bonus

About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023

• Balsam Brands on LinkedIn: http:/