Procurement Category Manager - Services

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

In Global Procurement, we don’t just manage a supply chain; we build the lifelines that connect people in their moments of greatest need. Every component we source and every partnership we forge directly impacts the reliability of the communication systems used by police, fire, and emergency services worldwide. We are a team of strategic orchestrators, navigating a complex global landscape to ensure that when the call for help comes, the technology is ready. Join us in building a more resilient world.
The Procurement team is moving beyond traditional sourcing goals to create value for the enterprise by improving profitability, increasing supplier collaboration, and supporting new solution development. We are a client focused team designed to bring value and help lead innovations within the enterprise.

Job Description

Overview:

The Procurement Category Manager - Services is a key role responsible for developing and executing procurement strategies for a portfolio of services categories, with a primary focus on third party systems implementation partners, professional services, and full-lifecycle field services (install, maintain, support).

This role requires a strategic thinker with strong sourcing acumen, negotiation skills, and a proven track record of achieving significant cost reductions. The successful candidate will manage supplier relationships, drive continuous improvement initiatives, and ensure alignment with overall business objectives.

Responsibilities:

• Category Strategy Development & Management: Drive transformation by developing and executing innovative, solution-oriented sourcing strategies for our systems integration services.

• Market Analysis & Sourcing: Conduct in-depth market research and analysis to identify trends, assess supplier capabilities, and inform sourcing decisions. Proactively identify and evaluate potential suppliers.

• Competitive Bidding & Negotiation:Spearhead the development of robust Statements of Work (SOWs) and performance-based contracts, leading negotiations to optimize our total cost of ownership

• Cost Reduction Initiatives: Drive aggressive cost reduction initiatives through negotiation, value engineering, process improvements, demand management, and alternative sourcing strategies. Identify and implement innovative cost savings opportunities.

• Supplier Relationship Management: Cultivate strategic alliances with key service partners, implementing rigorous vendor performance management to ensure alignment with our business objectives.

• Risk Management:Identify and mitigate supply chain risks related to assigned service categories, including project deployment delays, single-source dependencies, financial stability of suppliers, and compliance with regulatory requirements.

• Stakeholder Management: Collaborate effectively with internal stakeholders (e.g., pre and post Sales teams, engineering, project and product management, legal) to understand business needs and ensure alignment on procurement strategies.

• Contract Management: Manage the entire contract lifecycle, from drafting and negotiation to execution and compliance. Ensure contracts are properly maintained and tracked.

• Compliance & Ethics: Ensure compliance with company policies, ethical standards, and relevant regulations.

• Reporting & Analytics: Develop and maintain accurate procurement data, reports, and analytics to track performance, identify opportunities, and support decision-making.

• Process Improvement: Identify and implement process improvements to streamline procurement operations and enhance efficiency.

Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field.

• 8+ years of progressive experience in procurement, strategic sourcing, and category management.

• Proven expertise in strategically sourcing the end-to-end services for large-scale technology depl