Procurement Associate - Shared Services Help Desk
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The Penn State Office of Central Procurement team is searching for a Procurement Associate. Central Procurement has a vision to develop and execute sound business and cost-effective Purchasing solutions to enable the teaching, research, and service mission of the University.
Procurement Associate - Shared Services Help Desk reviews incoming general inquiries to advise on PSUbuy (the University’s procure-to-pay system), Accounts Payable, Contracts, Strategic Sourcing, Purchasing Card, Supplier Registration, Travel, and Software. Associate escalates questions to the appropriate Procurement team for assistance as needed.
The successful candidate will:
- Advise on purchase order creation, edits and assist in the approval flow
- Contact vendors and suppliers for quotations, and follow up on outstanding purchase orders
- Ensure all transactions meet government regulations and University policies and procedures
- Assist Procurement Managers and Agents with vendor research
- Use a variety of electronic systems and databases to import and create documents, track vendor information and payments, compose correspondence, and various financial transactions
- Identify and resolve discrepancies; obtain vendor certifications and certificates of liability insurance when required
- Assist in monitoring internal and external customer satisfaction
- May perform general office duties such as mail distribution, answering phones and greeting visitors
- May assist in various cross-functional projects throughout the department if workload permits
This position does not offer a flexible work arrangement and requires 5 days in office per week.
The successful candidate must possess:
- Excellent customer service skills
- Ability to maintain confidentiality regarding sensitive documents and situations
- Demonstrated ability to multitask and meet deadlines
- Effective decision-making skills
- Excellent organizational skills and problem-solving abilities
- High level of accuracy in work and attention to detail
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and expApply for this role
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