Process Executive - Continuous Improvement
BungeAbout the role
Location : Mohali
City : Mohali
State : Punjab (IN-PB)
Country : India (IN)
Requisition Number : 38798
JOB DESCRIPTION
DRAFDRT
Business Title: RPA Developer
Reports to (Position): RPA COE Lead /Solution Architect
Global Function: CI and RPA
Global Department: CI and RPA
Role Purpose Statement:
The candidate will be managing activities related to RPA Development (Automation Anywhere / Power Automate) while working closely with local operations leaders, process owners and process SMEs to define, develop and deploy new automation solutions and refine and optimize existing solutions. The candidate will also manage document archiving process, provide enhanced level of customer service to internal and external groups (Bunge Global, Bunge APAC, Counterparties and Statutory teams) and Provide training to other team members on Automation techniques
- Identifying new process opportunities quickly perform feasibility check and effort estimate
- Designing automation process solutions in consultation with Solution Architect and in accordance with standard automation design principles and defined best practices.
- Taking end-to-end ownership and accountability of the assigned projects from definition to delivery phase
- Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received
- Provide visibility to areas of risks, inter-dependencies of or conflicts with other business units and regional efforts and recommend and/or implement solutions to address any issues/risks or conflicts.
- Understand and shape leading, and emerging practices based on industry trends and external market intelligence to proactively drive value and high performance for Bunge
- Ensure Completeness of RPA Project Documents and provide Audit logs to Audit team to make the Audit Process smooth and effective
Impact/Dimensions:
- Ability to deliver 5-6 complex Robotics Process Automation Projects per annum
- Ability to generate 3-4 FTEs savings per annum
Key Performance Indicators (KPIs):
- Numbers of automations delivered
- Numbers of FTEs Efficiency generated
- Project cycle time met percentage
- Compliance to RPA Lifecycle Tool documentation
- CSAT score
Major Opportunities and Decisions:
- Ensuring industry standard RPA best practices are followed so that scalability and reusability of the automations is easy
- Work towards performance improvement of processes to enhance customer satisfaction
- Communication with stakeholders to ensure the feedback is taken on timely basis and all approvals are taken as per the defined lifecycle process
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