Privilege Access Management Ops Lead

Who we are looking for

We are looking for Windows user administration Operations Lead to manage Privatize access provisioning and controls for Windows servers, create and manage GPOs in AD and to support audits around the PAM controls.

Work Arrangement : Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available in Boston office.

What you will be responsible for

As Windows user administration Operations Lead you will responsible for

• Configure Active Directory Policies to manage access on protected target systems
• 24X7 Operations Support, willing ness to work in Shifts / weekends.
• Windows Power Broker and GPO provisioning for Human and Non Human accounts.
• ADP Portal for Windows Administration
• Development of power shell scripts to do automation as per the project requirements.
• Organize and coordinating meetings with the application teams to resolve application issues.
• Analyze, Configure and Deploy privilege security controls using Cyberark EPM
• Drive external dependencies through process and relationship to ensure project is delivered within schedule
• Fix issues reported by users for the supported products over emails, SNOW tickets and over Major Incident calls.
• Perform root cause analysis of major incidents

What we value

These skills will help you succeed in this role

• The primary responsibility is to work on the existing or new Incidents, Service Requests, and Tasks
•       Triage the unresolved incidents or Requests to Leads
•       Continuous communication with Leads and Customers
•       Excellent communication skills (reading, writing, speaking and listening)
•       Highly self-motivated and directed.
•       Excellent attention to detail.
•       Ability to effectively prioritize, organize and execute tasks in a high-pressure environment
•       Monitor scheduled jobs and perform preliminary troubleshooting for any failures
•       Willingness to work in shifts

Education & Preferred Qualifications

• Graduation in Computer science or equivalent
• 10+ years of working experience in PAM tools
• Windows Power Broker, ADP Portal for Windows Administration, CyberArk EPM

Additional requirements

• Triage the unresolved incidents or Requests.
• Continuous communication with Leads and Customers
• Excellent communication skills
• Highly self-motivated and directed.
• Excellent attention to detail.
• Ability to effectively prioritize, organize and execute tasks in a high-pressure environment
• Willingness to work in shifts
• Previous experience at State Street is highly preferred, especially support roles

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create