Print Application Developer

Why Work at BYU   

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Description

Print Application Developer I

Job Summary

This position supervises and programs the development and maintenance of proprietary software programs used by BYU Production Services and its customers, including workflow management tools, software interfaces with purchased and homemade programs, variable data printing tools, and customer ordering websites (digital storefronts).

Location: This role is primarily based on-site to support strong team collaboration and hands-on engagement. However, there is flexibility for occasional remote work as needed

What you'll do in this position:

1. Customer Engagement & Support

• Meet regularly with customer base to understand their current and future business needs.
• Track and resolve customer issues when they occur, providing timely status and feedback updates as appropriate.
• Develop and document IT business requirements that enhance the products and services offered.
• Determine future direction over assigned responsibility areas.

​ 2.Application Development

• Use exceptional data analysis and problem-solving skills to support critical applications, including digital storefronts, Pace, Oracle, etc. Maintain existing programs and design new ones.
• Assist in determining scope, time requirements, and design for projects supervised.
• Integrate AI tools and processes into applications as appropriate.
• Reduce technology debt within Production Services.

3. Personnel Management

• Manage a team of student developers to accomplish application development projects.
• Hire and train new employees.
• Assign specific tasks to team members, following up to ensure project progress, testing, and completion.

4. Other

• Troubleshoot problems that arise, including production printing problems and answering questions of developers, customers, and other department employees.
• Provide input to Production Services IT strategic plan.
• Attend production meetings.

What qualifies you for this role:
Education

Required:

• AS in computer science or other technology field or equivalent experience.

Preferred:

• Bachelor’s degree in computer science, information technology, or information systems.

Experience

Required:

• Ability to be thorough and accurate in data analysis and solicitation of requirements to provide the best information
• Ability to set and meet realistic deadlines.
• Technical experience including but not limited to the following:
• Web technologies (HTML, CSS, JavaScript, JSON, XML)
• Databases (relational database structure, database backup and recovery).
• Demonstrated project management abilities to perform the functions of the position.
• Strong verbal and written communication skills to work effectively with programmers, customers, department employees, and the management team to ascertain project requirements, provide support, and maintain customer relationships.
• Results-oriented.
• Understanding of AI tools/technologies.

Preferred:

• Proven track record to quickly pick up IT technical skills.
• Experience in solutions design, business process modeling, and database design.
• Familiarity with current development methodologies and best practices.

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires m