Principal Technical Consultant - On-site Resident

Your role and responsibilities

The Principal Technical Consultant - On-Site Resident role is a technical leadership position within ABB's Process Automation division, primarily focused on delivering on-site technical support, advisory services, and consulting expertise at high-stake customer sites on a rotating resident basis. The position involves managing Distributed Control Systems (DCS), particularly ABB 800xA, AC800M, and AC800M HI platforms, providing technical account management, and supporting project engineering as a subject matter expert (SME) between rotations. The role ensures customers receive world-class technical support, system optimization, and advisory services while maintaining ABB's high standards for safety, quality, and customer satisfaction.

The work model for the role is: onsite #LI-Onsite

This role is contributing to the Automation Energy Industries operations in the US.

You will be mainly accountable for:

• Leading alignment and development of consultancy products and services to meet customer needs; negotiating contracts and leading sales activities with multiple local units to win major consulting assignments.
• Leading customer discussions, preparation of technical proposals, techno-commercial negotiations, co-creation workshops with customers, technical guidance for the customer, etc.
• Forming and leading teams to deliver assignments with a focus on operational execution.
• Overseeing and delivering challenging and major assignments.

Our team dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. 

Qualifications for the role

• Minimum 8+ years of engineering experience related to Distributed Control Systems (DCS)
• Minimum 5+ years of hands-on experience with ABB 800xA, AC800M, or AC800M HI systems in maintenance, commissioning, and on-site support roles
• Demonstrated experience in technical account management or customer-facing technical roles
• Proven ability to work independently and manage multiple customer sites/relationships simultaneously
• Previous experience in field service, on-site engineering support, or resident engineer assignments
• Ability to travel up to 75-80%
• Applicants should possess a work authorization that would allow them to work permanently in the United States without sponsorship

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger 

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. 

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. 

For more information regarding your (EEO) rights as an applicant, please visit the following websites:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf 

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.  

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