Principal Software Engineering Manager

C+E’s Commerce Financial Services (CFS) team is responsible for Financial Platforms, Global Payments & Cash, Employee Financial Experiences, and C+E Governance, and also develops and operates financial commerce platforms and tools that perform all revenue management functions for our customers, partners, and staff worldwide.

The Commerce Financial Services (CFS) team stands as a high-performing organization within Microsoft, known for its mission-critical, high-scale commerce services underscored by solid fundamentals and engineering excellence. We are looking for a Principal Software Engineering Manager who will also be an SAP Basis Manager and will be responsible for pivotal commerce functions critical to Microsoft's operations. These include managing Azure prepayment balances, overseeing the Microsoft Azure Consumption Commitment (MACC), handling Tokens and Money on the Microsoft Account, and maintaining the classic commerce platform. Additionally, own the SAP Platform, encompassing master data management, the SAP data warehouse, and a service engineering team tasked with daily ownership support for Microsoft's Core Commerce and ERP instances. You will also collaborate across teams and organizational boundaries, playing a vital role in engineering services that delight the customer.

You will be part of a team that is accountable for owning and running the core Platforms for the SAP Footprint in EFP.  A team that moves fast, leverages continuous delivery practices, that tears down silos to deliver the best customer experience, and is centered at the customer experience. 

Your ability to be the customer advocate, focus on service first, will be critical to your's and the team's success.

As the Principal Software Engineering Manager, you will be responsible for delivery of high-quality enterprise level solutions in support of the CFS Mission. This role will represent and contribute to the engineering discipline during program/project execution via a Combined Engineering model (i.e. in partnership with other engineering teams).

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

By applying to this U.S. based position, relocation does not apply/is not provided for the role.

Responsibilities

• Manage a team of highly capable SAP Basis engineers and support for SAP environments, including ECC, S/4HANA, BW, and other SAP components. 
• Develop and maintain automation scripts to enhance system management and reduce manual efforts. 
• Collaborate with cross-functional teams to ensure seamless integration and alignment with business processes. Focus on the end-to-end customer experience. Ensure highly resilient and scalable service designs through partnership with other members of the service team
• Provide technical guidance on SAP Basis best practices for security, high availability, and disaster recovery strategies.
• Drive innovation by exploring and implementing modern technologies within the Azure cloud platform. 
• Lead and design enterprise scale services and platforms and collaborate with partner teams for capacity planning, defining service requirements, and designing end-to-end service telemetry. 
• Present at industry events on SAP best practices 
• Embody our Culture and Values 

Qualifications