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Principal Software Engineer-Salesforce

BlueCross BlueShield of Tennessee
Chattanooga, United Statesfull_timeVerifiedPosted 23 Jan 2026

About the role

Join us as a Principal Salesforce Engineer and play a key role in transforming health insurance experiences. In this remote leadership role, you’ll design and implement cutting-edge Salesforce solutions that drive member engagement, streamline care coordination, and optimize insurance operations. Leveraging Health Cloud, Marketing Cloud, and Salesforce Industries (Vlocity), you’ll deliver scalable, compliant, and personalized solutions that span the entire insurance lifecycle—from quoting to sales management. If you’re passionate about innovation and making a real impact in healthcare technology, this is your opportunity to lead.

Job Responsibilities

  • Management of Salesforce orgs
  • Application of DevSecOps formal processes and tools in a Salesforce-based environment
  • Formulates and defines system scope and objectives through research and fact-finding to design, develop, modify, or integrate complex information systems.
  • Devises or modifies application systems and procedures to optimize functional requirements including capacity, operating time, response time, and form of desired results.
  • Designs, codes, tests, debugs, and documents programs, subroutines, and scripts.
  • Expertly and independently executes and delivers all phases of the development and configuration lifecycles with the highest levels of quality.
  • Independently manages and delivers large projects which include problems that are difficult and frequently complex.
  • Responds to system failures and performance events by taking appropriate measures to reduce system downtime and eliminate recurrence of problems.

Job Qualifications

Education

·        Bachelor's Degree in a Computer Sciences related field or equivalent work experience. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.

Experience

·        7 years - Systems and programming experience required

·        1 year - Experience with information technology concepts, application development methodology, terminology, and standards required

·        1 year - Expert working knowledge of at least one programming language in use at BCBST.

 

Skills/Certifications

·           Salesforce APIs: Knowledge of Salesforce APIs (REST, SOAP, Bulk, Metadata) for integrating Salesforce with other systems.

·           Health or Marketing Cloud: Understanding of Health Cloud objects, components, and flows

·           Proven skill with information technology in use at BCBST is required.

·           Proven analysis, design, and coding skills, and demonstrated success in leading large and complex projects.

·           Recognized subject matter expert in one or more specialized areas of applications systems analysis and programming.

·           Expert ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel.

·           Be organized, reliable, and able to manage multiple tasks with exceptional work ethic.

·           Leadership skills: Must be able to communicate effectively with both technical and non-technical co-workers.

Preferred Qualifications:

  • 8+ years of Salesforce experience, with deep expertise in Health Cloud, Marketing Cloud, and Salesforce Industries (Vlocity).

  • Salesforce certifications such as Health Cloud Accredited Professional, Marketing Cloud Consultant, and Salesforce Industries Developer.

  • Experience in health insurance operations including quoting, enrollment, member engagement, and claims.

  • Strong understanding of HIPAA, CMS regulations, and healthcare interoperability standards.

  • Proficiency with remote collaboration tools and Agile/Scrum methodologies.

  • Salesforce certifications include Health Cloud, Application Architect, and Platform Developer II.

  • Experience working in regulated environments with strong understanding of HIPAA and data pr

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Company

BlueCross BlueShield of Tennessee

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