Principal Site Reliability Developer

We are building and expanding the next generation Platform as a Service (PaaS) cloud and the next generation cloud support experience to go with it. As our cloud service grows, we are expanding our team of energetic, customer-focused site reliability engineers (SREs). Our team performs an operational role in supporting Oracle’s Exadata platform in the Oracle Cloud Infrastructure (OCI). Oracle Exadata is a full-stack solution that improves the performance, scale, security, and availability of an enterprise’s Oracle databases. It incorporates more than 60 unique features, such as Smart Scan SQL offload, that are engineered with Oracle Database to accelerate OLTP, analytics and machine-learning applications. Exadata also reduces capital costs and management expenses by enabling IT departments to consolidate hundreds of databases onto a single system. Blending traditional roles of system administration, database engineering, and cloud subject areas, you’ll be part of a team that supports this amazing machine. As part of the broader engineering organization, you will act as the voice of the customer to influence product features and plans to improve customer experience. This role is integral to the success of our customer relationships and is critical to the success of the platform.

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Requirements:

• At least a bachelor’s degree, in Computer Science, MIS or another technical field, or equivalent work experience.
• Advanced Scripting/coding skills (Shell, Perl and Python) . Knowing C/C++ and Java is nice to have.
• Experience in Building and managing Linux OS systems with good understanding how the Linux kernel works (IO, Network,…etc).
• Experience in Building and managing Virtualized systems (KVM, OVM, Containers/Docker) and ability to read and understand source code.
• Experience troubleshooting complex software and/or networking issues.
• Strong understanding of distributed computing, cloud concepts and platforms.
• Very strong analytical skills to identify problems root cause
• Experience with Oracle databases including RAC, Data Guard, Oracle GI (clusterware, ASM), RMAN preferred.
• Experience with Oracle Exadata strongly preferred.
• Experience in cloud technical support, operations, NOC or similar is preferred, but not required.
• Proven track record to quickly learn new technical domains and then train others.
• Great verbal and written communication skills.

Career Level - IC4

• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Oracle DBaaS service.
• Drives and actively participates in the resolution of complex technical issues spanning DBaaS (ExaCS/Autonomous) services and works towards ensuring highly scalable database service under strict SLAs by developing solutions to complex problems and incidents
• Act as a trusted technical advisor to customers and solve complex infrastructure and DevOps challenges.
• Create and deliver best practices recommendations, sample code, technical documents.
• Contribute to making our infrastructure simple, reliable, and easy to operate.
• Participate in the design and architecture of large scale Distributed DBaaS Service features.
• Participate in research and prototyping (proof of concept) different aspect of Oracle DBaaS service.
• Define and develop monitoring infrastructure criteria (SLIs, SLOs) for Oracle DBaaS service.
• Solve complex and difficult problems and build automation to prevent problem recurrence.
• Participate in DBaaS service capacity planning and demand forecasting, software performance analysis and system tuning.
• Conduct periodic on call duties

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will a role in defining and completing tasks associated with the support and operations of the Exadata in Oracle Public Cloud. The work is non-routine and can be very complex at times. A BS or MS degree or equivalent experience relevant to functional area. 5-7 years of software engineering, system administration, or related experience is required.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.