Principal Sales Engineer

Title
Principal Sales Engineer
Sales Integrated   Reports To
Team Lead, Sales Engineering  

Position Overview

Payroc is seeking a knowledgeable, passionate Principal Sales Engineer I. The successful candidate will have proven experience in helping sell, shape and deliver complex technology solutions to Payroc partners. Our Sales Engineers at Payroc are instrumental in helping the Sales Team succeed by providing Payroc partners technical management of their solution from initial design of the solution through to going live. The candidate must have excellent collaboration and communication skills backed up by strong technical knowledge and experience in the Payments domain. 

What we're obsessive about:

• Small teams, big things: We'll convey the outcomes our merchants require, provide you with the support and tools to succeed, and let you work your magic, with no needless processes to get in your way. 
• Develop, grow, thrive: We promote a philosophy where you can develop and grow as an individual and team.  We encourage you to approach problems uniquely, try new techniques, learn from your colleagues and master your craft. 
• Real people, real problems: We develop solutions to our merchants' real-world challenges.  Our Team Members collaborate to build the right things the right way.  We are inquisitive about how things work and believe that sharing ideas and insights leads to better, more innovative products.

Duties and Responsibilities

• Assist Sales Teams in qualifying leads by using their deep understanding of Payroc’s product offerings to determine initial feasibility
• Provide product knowledge support to Sales – Develop a deep product knowledge and understanding of the available solutions and products that Payroc offers
• Provide technical demonstrations of Payroc’s APIs and applications to both technical and non-technical audiences, providing a more in-depth overview of the potential solutions when required
• Design technical solutions – gather requirements from prospective partners and the Sales Team in order to design a best-in-class solution and craft a clear and concise Statement of Work
• Manage the implementation of the solution, communicating regularly with our partners and engineering teams to ensure the smooth development of the partner’s solution
• Assist in the “Go Live” of developed solutions and be available to walk through and troubleshoot any issues that may come up during the go live period
• Provide ‘aftercare’ support for any recently integrated solutions
• Work with our Product Teams to be constantly providing market feedback on our solutions and propose product enhancements gathered from customer feedback

Qualifications

• 8+ years of experience in a Sales Engineering or Solutions Engineering role
• 6+ years of experience working within the Payments domain
• Exceptional oral and written communication skills, with the ability to present complex technical concepts to a non-technical audience
• Strong people skills with an engaging presentation and written communication style
• Extremely partner-focused with a pro-active attitude
• Strong collaborative skills and the ability to excel in cross-functional environments, working across multiple internal disciplines including Product, Sales, Marketing and Engineering
• Strong technical aptitude, specifically with web services and APIs, to be able to quickly understand the capabilities and breadth of the Payroc platform

Travel Component

• N/A

Working Conditions

• Extensive desk-based work involving prolonged periods using a computer and sitting for extended periods
• Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations

Job Classification