Jobs and Careers
IN
Principal Program Manager – Order to Cash (O2C) | Telecom, Subscription & QA Engineering Delivery
Inabia Software & Consulting Inc.United Statesfull_timeVerifiedPosted 15 Jun 2026
💰 $140,000/yr($130,000/yr – $140,000/yr)
About the role
Location: Redmond, WA
Work Model: Onsite (5 days/week)
Employment Type: Full-Time Contract
Work Authorization: U.S. Citizen or Green Card ONLY (No sponsorship offered)
Urgency: High – Immediate Need
Salary: $65.00 - $70.00 per hr.
Overview
We are seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C) and a strong foundation in QA Test Engineering to lead global, enterprise-scale programs supporting a subscription-based connectivity platform.
This role owns the end-to-end customer and revenue lifecycle, including service activation, billing, invoicing, payments, and subscription management, while ensuring high-quality delivery through rigorous QA practices.
You will lead a portfolio of complex, multi-region programs, building capabilities from 0 → 1, and establishing scalable systems, processes, and quality engineering frameworks that ensure accuracy, reliability, and performance at scale.
Key Responsibilities
Work Model: Onsite (5 days/week)
Employment Type: Full-Time Contract
Work Authorization: U.S. Citizen or Green Card ONLY (No sponsorship offered)
Urgency: High – Immediate Need
Salary: $65.00 - $70.00 per hr.
Overview
We are seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C) and a strong foundation in QA Test Engineering to lead global, enterprise-scale programs supporting a subscription-based connectivity platform.
This role owns the end-to-end customer and revenue lifecycle, including service activation, billing, invoicing, payments, and subscription management, while ensuring high-quality delivery through rigorous QA practices.
You will lead a portfolio of complex, multi-region programs, building capabilities from 0 → 1, and establishing scalable systems, processes, and quality engineering frameworks that ensure accuracy, reliability, and performance at scale.
Key Responsibilities
- Own a portfolio of O2C programs across subscription-based service delivery, including:
- Customer onboarding & service activation
- Subscription lifecycle management (upgrades, renewals, plan changes)
- Billing, invoicing, and payments
- Drive end-to-end program execution from 0 → 1, including process design, system implementation, and scaling
- Define, lead, and enforce QA Test Engineering strategy, including:
- Test planning and test case development
- Integration, system, and regression testing
- UAT coordination and execution
- Defect triage, root cause analysis, and resolution tracking
- Partner with Engineering and QA teams to ensure robust, scalable, and high-quality system delivery
- Drive adoption of test automation, quality metrics, and release validation frameworks
- Lead global / multi-region rollouts, ensuring compliance with regional, financial, and regulatory requirements
- Translate business and operational needs into clear product requirements, user stories, and acceptance criteria
- Establish program governance, KPIs, SLAs, and quality benchmarks across initiatives
- Manage cross-program dependencies, risks, and timelines across distributed teams
- Facilitate alignment across Product, Engineering, Finance, Operations, Compliance, and Customer Experience teams
- Drive continuous improvement in billing accuracy, system reliability, and customer experience
- 10+ years of Program, Product, or Engineering Management experience in enterprise environments
- Strong background in QA Test Engineering, including:
- Test strategy, test planning, and execution
- UAT leadership and validation frameworks
- Defect management and release quality governance
- Deep expertise in Order-to-Cash (O2C), including:
- Subscription billing & invoicing
- Payments and revenue lifecycle
- Customer onboarding and service provisioning
- Proven experience building and scaling programs from 0 → 1
- Experience owning multi-program portfolios with complex dependencies
- Experience delivering global / multi-region programs
- Strong understanding of:
- High-volume transactional systems
- Usage-based or subscription billing models
- Taxation (sales tax, VAT, GST) and compliance requirements
- Experience with test automation frameworks and QA tools
- Proficiency with Jira, Agile methodologies, and backlog management
- Strong stakeholder management across executive, business, and technical teams
- Proven ability to drive accountability, ownership, and measurabl
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s