Principal Product Manager, AI CTRL Agentic Workflow Engine

Expedient is a full-stack technology services provider that helps mid-market and enterprise organizations modernize their infrastructure, manage their data, and deploy AI safely at scale. With 25 years in business, a 99 percent client retention rate, a 100 percent uptime SLA, and 200+ active technology certifications, Expedient delivers managed cloud, data, and AI services under a single operating model: Intelligent Infrastructure. 

AI CTRL is Expedient's enterprise AI platform. It is the governed environment through which every prompt, every response, and every automated AI workflow inside a customer's organization is routed, monitored, and controlled. The platform is organized around six pillars: Secure AI Gateway, Multi-Model Chat, Compliance and Observability, AI Data Connectors, Agentic Workflow Engine, and Private Model Hosting. 

About The Role:

The Agentic Workflow Engine is where customers move from chat-as-tool to AI-as-operator. It turns AI access into automated business outcomes and delivers the highest-value customer results across the AI CTRL portfolio. 

The Principal Product Manager owns the Agentic Workflow Engine end to end. The role spans product strategy, roadmap, requirements, packaging, pricing, launch, sales enablement, marketing alignment, commercial performance, and the AI CTRL Development Partner Program. It is a hybrid product management, product marketing, and ecosystem role for a senior operator who has shipped workflow or agentic products before and runs a partner program with the same discipline as a roadmap. 

This is a role for someone who runs a roadmap with conviction, makes calls when the data is imperfect, builds agents themselves on a workbench, and elevates the work of the teams around them. 

What You Will Do: 

Product Strategy and Roadmap 

• Own the multi-quarter roadmap for AI CTRL Agentic Workflow Engine, balancing customer demand, competitive pressure, partner input, and engineering capacity. 

• Own P&L for the Agentic Workflow Engine product line: revenue, gross margin, consumption growth, and unit economics. 

• Translate the product vision into a prioritized backlog of agent patterns, tool integrations, workflow capabilities, and platform investments. 

• Maintain a living product definition that aligns engineering, GTM, partners, and customer success on what is shipping, what is in Early Acceptance, and what is committed. 

• Conduct ongoing competitive analysis of the agentic AI and workflow automation landscape, and surface inflection points that should shift the roadmap. 

Product Development and Execution 

• Write clear user stories, acceptance criteria, and product requirements for an agentic product built on a curated infrastructure stack. 

• Define agent patterns, tool-use contracts, evaluation frameworks, and guardrails. Set the standard for what good looks like before engineering writes the code. 

• Partner with engineering leadership on release planning, sprint priorities, and feasibility tradeoffs. 

• Operate inside a modern SDLC and apply AI-assisted development practices where they accelerate the team. 

• Drive the Early Acceptance-to-GA promotion process for new agent patterns, integrations, and workflow primitives. 

• Own the product definition document, SKU catalog, supported model library, agent template catalog, and integration inventory as living artifacts. 

Go-to-Market and Product Marketing 

• Develop product positioning, packaging, and pricing recommendations for an emerging category, with claims that hold up under sales pressure and competitive comparison. 

• Quantify and tell the ROI story of agentic workflows. Build a case-study cadence so every quarter produces customer-validated outcomes the field can sell with. 

• Author the messaging framework for the Agentic Workflow Engine. Partner with marketing on campaign briefs, web copy, demand generation assets, and event positioning. 

• Define the la