Principal iCertis Application Engineer - 90404555 - Washington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

Job Summary

This role is based in Washington DC. Requests for Remote work will be reviewed but not guaranteed.

 

Analyze, design, develop, and implement software solutions supporting enterprise procurement systems. Serve as a senior technical escalation point for operational support, ensuring timely issue resolution and overall system stability. Collaborate closely with project managers, software engineers, business systems analysts, IT service owners, and technical leads to provide clear visibility into development progress and issue status. Provide technical leadership across both operational and project initiatives, offering daily oversight throughout the project lifecycle. Partner with customers, business analysts, and delivery teams to understand business requirements and translate them into high‑quality, scalable technical solutions.

Essential Functions

• Serve as a Senior Functional Lead with deep expertise in contract lifecycle management, supplier lifecycle management using the iCertis CLM application and integration with SAP Ariba On-Demand, SAP ECC, S/4HANA, and emerging procurement technologies.
• Act as a functional subject matter expert for iCertis contract management modules (Contract Types, Approval Workflows, e-sign processes, associated document repository, Obligation Management, and Advanced Analytics) responsible for designing, configuring, and architecting complex product enhancements.
• Design, configure, enhance, and support end-to-end solutions for indirect spend (Supplier Lifecycle Management, Contract Lifecycle Management, Sourcing, Requisitioning, Buying & Invoicing) and direct spend (Commerce Automation).
• Manage master data—vendors, materials, and accounting data—in target applications. Configure complex approval workflows, tolerances, exception handling, and catalogs across multiple buying channels.
• Implement at least 1 or 2 end to end iCertis contract management lifecycle procurement application and integration with SAP Ariba and S4 Hana/ECC systems and provided operational support.
• Build and maintain operational and compliance reporting frameworks and analytics dashboards using application reporting tools, with working knowledge of integrations with SAP Datasphere and SAP Analytics Cloud (SAC).
• Apply knowledge of integration development using IDoc, cXML, SOAP/REST APIs, and middleware technologies (SAP Integration Suite or PI/PO on BTP). Ensure clear and complete functional specifications for design, unit testing, and scalable, sustainable architecture for business transactions and data flows.
• Evaluate operational feasibility through analysis, problem definition, requirements gathering, and solution development. Provide functional leadership for quarterly product releases and feature upgrades.
• Collaborate with enterprise architecture and infrastructure teams to ensure solutions meet security, quality assurance, and performance standards.
• Maintain up-to-date architecture, design, and system documentation in SolMan or SharePoint; ensure adherence to development standards, methodologies, integration practices, and testing protocols (unit and UAT).
• Provide L2/L3 production support, including root cause analysis, error handling, and performance optimization, and support change management processes using ServiceNow and SAP Solution Manager.

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. 
• Plus 7 years of relevant work experience.

Preferred Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. 
• Plus 9 years of relevant work experience.

Knowledge, Skills