Principal Cloud DevOps Engineer - IFI Operations

Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Position Overview:

The IFI Cloud Service includes a wide array of components including web services, application servers, and databases.  The Principal Cloud DevOps Engineer will play a pivotal role in designing, implementing, and maintaining our CI/CD pipelines, infrastructure automation, and deployment strategies.

Responsibilities:

• Lead the design, implementation and optimization of CI/CD pipelines to facilitate automated testing, deployment and monitoring of IFI applications and infrastructure.

• Architect and maintain scalable, secure and highly available hybrid cloud infrastructure utilizing infrastructure as code (IaC)

• Develop and maintain provisioning, configuration management, and orchestration solutions using tools such as Terraform, Ansible, and other similar technologies.

• Collaborate with development, and QA teams to ensure seamless integration of DevOps practices to support IFI operations

• Implement and support a hybrid cloud environment in Microsoft Azure and on-premise.

• Contribute, leading when assigned, the design and deployment of IFIaaS service initiatives

• Ultimately responsible for IFIaaS application reliability, maintenance, and upgrades

• Contribute to service operations center focusing on proactively analyzing data within toolset to ensure uptime and quality of service

• Perform product evaluations and make product recommendations

• Implement system enhancements (software) and automation opportunities to improve performance and reliability of the IFIaaS solution

• Manage activities with complete integrity and in accordance with the organization's policies, systems, practices, and programs

• Provide escalation assistance as required to resolve any technology stack related issues that may arise

• Perform incident analysis and problem resolution

• Perform data analysis to measure quality of service and proper scalability of the system

• Collaborating with network architects to design and implement functional company networks

• Working with Networking CoE team to create and implement network security measures

• Coaching and mentoring junior engineering staff

• Conducting regular network performance tests

• Scope Epics, User stories and support with weekly sprint planning

• Dealing with escalated application support issues

• Contribute to the operations support model to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows as assigned.

• Other duties and project as required.

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