Principal Business Intelligence Analyst - Medication Adherence

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Job Description

A bit about us:

 We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.

 That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company — one that combines compassion, health insurance, clinical care, and technology seamlessly.

We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us. 

Why Devoted:

Make a difference... a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they were our own family. Our team and board members have decades of experience in health care entrepreneurship, data, technology, services, and policy. With their support, we look forward to building a health plan and clinical services that will give seniors easy access to the high-quality care they deserve.

A bit about this role:

We're seeking a Principal Business Intelligence Analyst who will serve as a strategic partner to our pharmacy leadership team, leveraging complex data to inform business strategies that directly impact member outcomes and operational performance. 

In this role, you’ll focus on generating the data-driven insights that power our Medication Adherence program, helping our members receive their medications accurately and on time. You will serve as an embedded partner to the Medication Adherence team, working directly with the Director of Medication Adherence and the Associate Vice President of Pharmacy supporting the team’s strategy and impacting performance outcomes. Ideal candidates will have experience translating ambiguous problems into actionable analyses and generating implementation-ready insights. The role will conduct root cause analysis of performance trends and share findings in real time to help the team hit their goals. 

Reporting into the Data Organization, you will partner with many teams across the company (business teams, data science, product management, data engineering, and software engineering) to determine how best to measure and present our company’s performance.  You will be responsible for building tools that will: ensure data integrity and reporting consistency; maintain the performance of our BI platform (Looker); and scale to support current and future LLM supported analyses and use cases.   

We need a strong analyst who is comfortable digging deep into complex data, enjoys telling a story through data visualization, and knows the importance of data governance when building lasting data products.  Someone who naturally forms data-backed hypotheses, rigorously tests them against operational metrics, and communicates findings with clear implications for business impact. 

We are eager to find folks who are passionate about building great technology to solve problems for users—our members, our colleagues, and ourselves.

Responsibilities will include:

• Use your healthcare knowledge to proactively identify unexpected changes in data and investigate root causes by analyzing trends and underlying factors. Curiosity drives you. You enjoy testing theories and are relentlessly looking for