Principal AI Engineer

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Location: Atlanta, Georgia (midtown)

MUST BE WILLING TO RELOCATE TO GA

Work Style: in office M/Tu/W/Th

Data is at the heart of our global financial network. In fact, the ability to consume, store, analyze and gain insight from data has become a key component of our competitive advantage. Our goal is to build and maintain a leading-edge data platform that provides highly available, consistent data of the highest quality for all users of the platform, including our customers, operations teams and data scientists. We focus on evolving our platform to deliver exponential scale to NCR Atleos, powering our future growth.

Data & AI Engineers at NCR Atleos experience working at one of the largest and most recognized financial companies in the world, while being part of a software development team responsible for next generation technologies and solutions. Our engineers design and build large scale data storage, computation and distribution systems. They partner with data and AI experts to deliver high quality AI solutions and derived data to our consumers.

We are looking for Data & AI Engineers who like to innovate and seek complex problems. We recognize that strength comes from diversity and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. Engineers looking to work in the areas of orchestration, data modeling, data pipelines, APIs, storage, distribution, distributed computation, consumption and infrastructure are ideal candidates.

POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY

As a Principal AI Engineer, you will be joining a Data & AI team transforming our global financial network and improving the quality of our products and services we provide to our customers. This team will leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for our automated document processing and customer service chat bots. In this role, you are expected to

• Have full stack expertise to build the best fit solutions leveraging Large Language Models (LLMs) and Generative AI with focus on privacy, security, fairness, and responsible AI practices.
• Build extensible API Integrations with short cycle times, to extract information from sources, integrate with LLMs, receive insights, and make them available through intuitive UI.
• Have demonstrated experience in developing applications utilizing AI agents, enhancing decision-making and multi-step reasoning.
• Possess proven expertise in designing and implementing Retrieval-Augmented Generation (RAG) frameworks, particularly agent-based RAG, integrating intelligent agents with dynamic retrieval systems.
• Envision the solution outcomes to solve for the business problem with actionable insights and design viable solutions to meet the outcomes.
• Design, develop, and deploy AIOps solutions, including automating IT operations with AI and machine learning for enhanced performance monitoring, anomaly detection, root cause analysis, and predictive maintenance.
• Develop and maintain AI pipelines, including data preprocessing, feature extraction, model training, and evaluation.
• Develop clear and concise documentation, including technical specifications, and code ready templates, to communicate complex AI concepts to both technical and non-technical stakeholders.
• Establish best practices and standards for generative AI development within the organization.
• Focus on speed to market and getting products and services in the hands of our stakeholders and passion to transform financial industry is key to the success of this role. This requires maintaining a positive and collaborative working relationship with teams within the NCR Atleos technology organization, as well as with wider business.
• Have a track record of creating innovative AI solutions, showcasing a deep understanding of cutting-edge AI technologies and creative problem-solving skills.

BASIC QUALIF