Premium Supervisor | Chase Field

 

Pay Range: $23-$25/hr DOE

Location: Chase Field Phoenix, AZ

Schedule: No two weeks look the same at Chase Field and that’s part of the excitement! We support MLB games, concerts, and special events, this position requires flexibility. You can expect a mix of evenings, weekends, holidays, and event driven shifts throughout the year. 

We Make Applying Easy!  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1507554.

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From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

 

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
 

Job Summary

Join our dynamic team at Chase Field as a Supervisor, you’ll play a crucial role in delivering high-quality food and service to our guests, ensuring they have a memorable time during events at the stadium.

 

• Oversee frontline team members; delegate daily tasks, conducts Pre-Shift meetings with assigned teams to effectively communicate daily goals, updates, and assignments.
• Oversee Premium areas including Premium Clubs, Suites, In Seats, and Catering.
• Supervise multiple location units; ensuring efficient operations and quality standards are met.
• Ensure proper department setup, cleanliness, and organization daily.
• Collaborate with Warehouse staff for product ordering, stocking, and inventory management.
• Work closely with frontline and back-of-house teams to execute event-specific menu items, ensuring adherence to event specifications, recipes, and Levy Core Signature standards.
• Enforce safety standards and food safety compliance, including proper food handling, cross-contamination prevention, and maintaining safe food temperatures.
• Ensure all equipment and stations are properly cleaned and maintained, following safety procedures and sanitation guidelines. Supervise equipment usage and cleanliness. 
• Assist with inventory management by monitoring stock levels; complete production logs, monitor portion control and waste/spoilage/gratis logs.
• Conducts accurate inventory counts daily and monthly.
• Collaborate with management and team members to ensure timely service and efficient operations.
• Ensures excellent guest experience; deescalate and resolve guest complaints promptly.
• Operates POS system and oversees adherence to Levy’s Payment Integrity Policy; completes end-of-event reconciliation and administrative duties.
• Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Performs other duties as assigned.

Required Skills:

• Excellent customer service skills; ability to interact professionally and effectively.
• Strong leadership, communication, and problem-solving skills.
• Ability to operate point-of-sale systems and cash-handling experience.
• Ability to multi-task in a fast-paced environment.
• Knowledge of food safety regulations, b