Pre-Sales Solutions Architect

Company Description

We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, creativity, and flexibility. We iterate until we get things right and innovate to get there faster.

But enough about us. What's in it for you?

We work hard and do fun things.

Apart from a constantly growing list of fascinating challenges to solve, Ridgeline offers a solid work-life balance, flexible remote work options, and a culture that values teamwork over competition. At Ridgeline, you will work with the most talented software developers, systems engineers, and subject matter experts to change how big enterprises and the U.S. Government manage their digital signatures.

Job Description

As a Pre-Sales Solutions Architect at Ridgeline, you’ll be the technical backbone of our business development efforts, bridging client needs, technical solutions, and sales strategy. You’ll partner with our BD, delivery, and product teams to deeply understand client requirements, design tailored solutions, and deliver compelling demos that win deals.

This role is perfect for someone who loves technology, client interaction, and collaboration who thrives on solving complex problems while evangelizing innovative solutions.

What Success Looks Like in the First 6 Months

• Gain deep expertise in all Ridgeline products and be able to demo and speak in depth on each solution.
• Take ownership of the Demo Environment, ensuring it’s client-ready and supports the BD team.
• Consistently support the BD team by leading demos, answering technical questions, and representing CIO as the technical authority in client meetings.
• Establish a regular feedback pipeline with CIO Product Owners providing insights, bug reports, and feature suggestions to improve offerings.

What you will do:

• Client Interaction & Technical Consultation – Engage clients to understand their challenges, conduct needs assessments, and recommend tailored solutions.
• Solution Design & Proposal Support – Create detailed solution architectures, system configurations, and technical content for proposals/RFPs.
• Technical Demonstrations & Evangelism – Deliver compelling demos, tailoring content to client needs and effectively answering technical objections.
• Pre-Sales Support – Partner with BD to ensure technical accuracy in proposals, white papers, and presentations.
• Feedback & Continuous Improvement – Serve as a bridge between clients and product teams, providing actionable insights to refine Ridgeline solutions.
• Cross-Team Collaboration – Work closely with CIO, engineering, and product teams to align client requirements with product capabilities.

Qualifications

Must Haves:

• Active Secret Clearance (TS preferred)
• Strong interpersonal & presentation skills—comfortable demoing to large audiences, fielding questions, and evangelizing solutions
• Ability to pivot in real time—reading the room and adapting demos/answers to meet client needs
• Collaborative team player—able to thrive in a matrixed environment, working across multiple departments
• Background in Systems or Software Engineering (Networking expertise and Universe familiarity are big pluses)
• Self-starter mentality—proactively learning products, finding bugs, suggesting improvements, and championing new features

Additional Information

Travel & Location Requirements

• Up to 50% travel to support client demos, conferences, and BD events
• Local to DMV region & willing to be in-office as needed

Here are some Perks of being a Ridgeliner!

• Flexible PTO + holidays
• Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
• Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
• Employer Contribution to Health Savings Account (HSA)
• Learning & Development opportunities
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office 
• Constantly work with computers and other information technology equipment
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