Porting Specialist

<div class="content-intro"><h3>Redefine the future of customer experiences. One conversation at a time.</h3> <p>At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.</p> <p>Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.</p> <p>If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.</p> <p>&nbsp;</p> <hr> <p>&nbsp;</p></div><p><span data-contrast="auto"><strong>Location: </strong>This is an onsite role based at Nextiva’s Guadalajara office (Calle Amado Nervo 2200,&nbsp;Jardínes&nbsp;del Sol, 45050 Zapopan, Jal.)&nbsp;Working together onsite strengthens how we&nbsp;operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">In-Office Expectation:&nbsp;</span></strong><span data-contrast="auto">This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment.</span><span data-ccp-props="{&quot;335559685&quot;:720}">&nbsp;</span></p> <hr> <p>The Porting Specialist is responsible for receiving customer paperwork, saving to customer files and submitting orders. The role checks orders daily and notifies customers of changes in status and assists customers over phones with porting questions.</p> <ul> <li>Over 90% of the communication in this role will be in English (verbal &amp; written). Please send us your resume in English when applying</li> <li>This person will be an employee of&nbsp;<strong>Nextiva</strong>, supporting&nbsp;<strong>Nextiva&nbsp;</strong>customers&nbsp;</li> <li>This position will be 100% on-site at our&nbsp;<strong>Nextiva Guadalajara</strong>&nbsp;office. Want to check out our AMAZING culture? Follow Nextiva Mexico on Instagram:&nbsp;<a href="https://www.instagram.com/nextiva_mexico/">@nextiva_mexico</a>&nbsp;</li> <li>Be sure to check out our rewards &amp; benefits listed below</li> </ul> <p><strong>Key Responsibilities:<