Portfolio & Headcount Program Manager for Product Development

About the team

Zillow’s mission is to “give people the power to unlock life’s next chapter.” The Zillow Product & Program Operations team partners closely with the leaders and operations teams within Product, Engineering, Design and Marketing to drive the ways we plan, deliver and measure products to turn our mission into a reality for millions of people. Zillow PPO team drives effective ways of working within product development that promotes collaboration, creates opportunity for inspection and enables rapid decision-making to deliver on the product strategy to “get more people home.”

About the role

Zillow Product Operations team is looking for a Business Analyst and program manager to lead a variety of functions that support our product portfolio. As an analyst, program manager and implementer, this individual will help to scale our product portfolio work by ensuring we understand our workforce and their skills, help us analyze the data and support our portfolio tooling PM. This work will advise Zillow Product developments’ day-to-day operations and long-term investments.

Role Responsibilities

• Outstanding opportunity to be part of our growing product and program operations team supporting a few growing areas: analytics, workforce management and portfolio tooling

• As the primary analyst for the Product Ops team, responsible for general analysis and development of dashboards and reporting for various product development and operations initiatives.

• As the owner of our product development workforce management, you will analyze, understand and ensure the accuracy of our prod dev teams and product organization by setting up and maintaining data in our systems through standard methodologies, documentation, education, inspection, and follow-up with eng and product team leaders (e.g. ratios, the difference to target).

• You will learn and provide additional support for our Portfolio Tooling Jira & Jira Align Product Manager, supporting teams using our portfolio management tooling

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $104,700.00 - $167,300.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 4+ years of proven experience in a combination of product development, consulting, or analytics roles

• Experience working in a product development environment with a product development lifecycle, Agile methodologies, day-to-day responsibilities of product, Engineering, Design and program personas, and portfolio tooling (Jira, Jira Align or similar)

• Outstanding written and verbal communication skills to clearly communicate instructions and work with individuals and small teams on moving projects forward

• Strong project management skills with the ability to balance and prioritize by breaking down a large work product into smaller results and keeping key team members up to date on progress vs. a larger roadmap, and communicating clear delivery dates based on detailed work back plans

• PM or Consulting Approach/Thinking: Has good judgment. Able to evaluate trade-offs to balance business, technical, velocity and time-to-implement goals and deliver the right-sized approach for the need

• Anticipates problems or issues that may arise, proposes solutions & removes roadblocks

• Strong analytical skills: Ability to jump in and conduct analysis and build reporting as needed; transform and distill combine complex and messy data into clear visualizations and actionable insights (Sheets, Tableau, PowerBI)

• Highly adaptable and able to thrive in ambiguous or uncertain environments; flourish with crafting transparency and are excited to dig into the data to create clarity for others

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

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