Poker Cashier

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Poker Cashier
Salary: $12.56 + Tips 
Status: Part Time
Shift: Varies

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities:

• Protect company assets

• Maintain an accurate bank and ensure all assets are guarded and protected at all times.

• Assist the supervisor in the fulfillment of all guest service needs including host, cashier, creation of player club cards, and managing waiting lists.

• Must exhibit a positive attitude, professional demeanor, and an ability to communicate effectively with guests, co-workers, and supervisors.

• Taking and placing food orders with the necessary follow-up to ensure that the order arrives timely and is accurate.

• Must possess the skills to handle cash and chip transactions in an accurate and efficient manner. 

• Competency with computer use for inputting data.

• Familiarity with Excel and Word a plus.  

• Knowledge of all poker games.

Qualifications:

• Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.

• Previous dealing experience or completion of dealing school required.

• Skilled in establishing and maintaining effective working relationships with staff and other departments.

• Must possess excellent guest service and communication skills with the ability to deal with guests.

• Ability to speak and write English.

• Ability to communicate information through spoken words and sentences that others will understand.

• Ability to read and understand information and instructions presented in writing.

• Strong general mathematical skills.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Must have the ability to stand for duration of shift.

• Must be able to bend, stoop and continuously use hands

• Successfully pass a pre-employment criminal background check and drug screen.

Benefits:

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• 2 Weeks PTO at your first-year anniversary of employment

• 6 Observed Holidays and Holiday Pay

• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks

• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week

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