PMO Delivery Lead II

GENERAL STATEMENT OF RESPONSIBILITY:  Responsible for managing complex technology projects and/or assisting with product development process for multiple teams utilizing both Agile and traditional (Hybrid) project management methodologies.

ESSENTIAL FUNCTIONS: 

• Ensure sprint goals and standard scrum principles and practices are being followed as appropriate.
• Proactively plan, manage, and monitor projects assigned as appropriate (moderate to high level of complexity and enterprise impacts).  Track and report on RAID/RIDAC items and dependencies, collaborating with impacted stakeholders to mitigate risks and resolve issues timely.  Maintain accurate weekly and monthly status reports, including a milestone road map of upcoming key activities/deliverables.
• Assist with fostering the culture of technical discipline and craftsmanship that is the hallmark of high-performing teams. Help the team with managing interpersonal conflicts, challenges, and finding opportunities for growth.
• Provide the appropriate change management planning and execution needed (e.g., following the Prosci Adkar model) to meet the needs of the project’s measures of success.
• Assist with ensuring deliverables are up to quality standards and align with QC/QA standards.
• Provide leadership and guidance to development team and project managers, drive process adherence to the solution development life cycle.
• Assist with coaching and training to the PMO delivery community to support department goals, acting as an SME for PMO processes, governance mechanisms and controls.
• Keep stakeholders well informed of status of development effort and serve as liaison between development staff and business partners. Communicate complex technical topics to non-technical resources and leadership.
• Partner with other IT functions (e.g., architecture, security, infrastructure, data warehouse) to assess impacts of their initiatives and ensure our technical solutions are aligned with overall IT direction.
• Act as focal point for any project escalations within assigned delivery area.  Ensure proper tracking and timely resolution.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.

Other duties as assigned

JOB QUALIFICATIONS:

EDUCATION:  Bachelor’s degree or equivalent work experience. 

EXPERIENCE: 5 years of experience in leading projects in traditional, hybrid, and Agile project environments. 

SKILLS & ABILITIES: 

• Ability to mentor junior PMO Delivery Leads and grow talent in others.
• Ability to confidently recommend and select methodology activities and deliverables (Traditional/Agile/Hybrid) that will best meet the needs of the project/product team for the initiative being delivered
• Strong attention to detail with a focus on end-user needs